Senior CSM - FinTech SaaS; Remote, East
Johnston, Providence County, Rhode Island, 02919, USA
Listed on 2026-11-01
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Sales
Customer Success Management, SaaS Sales
Eltropy is seeking a proactive Tier 2 Customer Success Manager to manage a portfolio of 50 mid-size customers across the Eastern U.S. region.
You will ensure customers derive maximum value from our AI communications platform, driving retention, growth, and satisfaction. Ideal candidates have 5+ years in customer-facing roles within SaaS and Fin Tech, a customer-centric mindset, strong problem-solving skills, and willingness to travel quarterly for in-person meetings with customers and the Eltropy
This is an excellent role to take on the Senior CSM - Fin Tech SaaS (Remote, East US) role at Eltropy Inc.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 120..
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
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