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Senior CSM - FinTech SaaS; Remote

Remote / Online - Candidates ideally in
Waterloo, Black Hawk County, Iowa, 50701, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Sales
    SaaS Sales, Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior CSM - FinTech SaaS (Remote, Central US)

Eltropy Inc. is seeking a proactive Tier 2 Customer Success Manager (CSM) to manage a portfolio of 50 mid-size customers in the Central U.S. region.

You will help credit unions and community banks leverage our AI-powered SaaS platform to maximize value, while driving retention and expansion opportunities. You’ll collaborate across sales, product, and support teams, conduct strategic reviews, onboard new customers, and drive product adoption with training and best practices.

We are currently recruiting a Senior CSM
- Fin Tech SaaS (Remote, Central US) for our team in IA, United States.

This posting is for the Senior CSM
- Fin Tech SaaS (Remote, Central US) role at Eltropy Inc., based in IA, United States.

We are looking to fill the Senior CSM
- Fin Tech SaaS (Remote, Central US) position at Eltropy Inc. in IA, United States.

Position Requirements
10+ Years work experience
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