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Senior CSM – FinTech SaaS; Remote, South

Remote / Online - Candidates ideally in
Elsmere, New Castle County, Delaware, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-11-01
Job specializations:
  • Sales
    SaaS Sales, Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior CSM – FinTech SaaS (Remote, South Central)

Eltropy Inc. is seeking a proactive Tier 2 Customer Success Manager to oversee a portfolio of 50 mid-size financial institution customers across the South Central US region. The role focuses on driving retention, expansion, and high customer satisfaction while guiding onboarding and product adoption.

You will collaborate with cross-functional teams, conduct strategic reviews, and leverage our AI communications platform to deliver measurable outcomes and value for clients and Eltropy.

We are looking to fill the Senior CSM – Fin Tech SaaS (Remote, South Central) position at Eltropy Inc. in Clayton, MO, United States.

The Senior CSM – Fin Tech SaaS (Remote, South Central) position in the Management & Operations, Sales field is open for applications.

We have an opening for a Senior CSM – Fin Tech SaaS (Remote, South Central) in Clayton, MO, United States within Management & Operations, Sales.

Position Requirements
10+ Years work experience
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