Strategic Regional Healthcare Account Manager

We are actively building diverse teams and welcome applications from everyone.

Role:
Regional Strategic Healthcare Account Manager

Location:

Birmingham (SCC operate hybrid working, which comprises of a mix of office and home working)

Contract Type:
Permanent

Salary Package:

up to £80,000 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours:

9.00 am - 5.30 pm Monday - Friday

Interview Process: 2-stage process

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and life-long learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

The Regional Strategic Account Manager will own and grow a portfolio of healthcare customers within an agreed region. The role is responsible for developing trusted, senior-level relationships, understanding customers’ strategic and operational priorities, and bringing together SCC's people, technology partners and service capabilities to deliver measurable value.

Working across NHS organisations and the wider healthcare ecosystem, the role will build long-term account strategies, create and progress qualified pipeline, protect existing revenue and margin, and position SCC as a trusted transformation partner. The successful candidate will balance strategic account development with disciplined commercial execution and excellent customer stewardship.

• Purpose-led work that connects commercial success with better outcomes for healthcare organisations, staff, patients and communities.
• Ownership of strategic regional relationships and the freedom to build thoughtful, outcome-led account plans.
• Access to SCC's broad portfolio across digital workplace, cloud, infrastructure, networking, cyber security, data, AI, professional services and managed services.
• A collaborative team culture with senior visibility, coaching, vendor development and clear longer-term progression opportunities.

• Own the account strategy, engagement plan and commercial performance for an agreed portfolio of healthcare customers.
• Develop a detailed understanding of each customer’s strategy, operating environment, technology estate, procurement route, stakeholders, priorities and investment plans.
• Build trusted relationships across executive, clinical, digital, operational, commercial and procurement stakeholders.
• Create clear account plans that identify customer outcomes, whitespace, relationship gaps, growth plays, partner alignment, risks and next actions.
• Coordinate executive sponsorship and wider SCC engagement to strengthen strategic relationships and customer confidence

• Create, qualify and progress a healthy pipeline aligned to regional priorities, agreed targets and SCC's healthcare propositions.
• Identify opportunities to protect and grow existing business while developing new, multi-year transformation opportunities.
• Lead opportunity strategy from early engagement through qualification, solution development, commercial approval, procurement and close.
• Maintain accurate opportunity records, forecasts, close plans, risks, decision dates and next steps and support asks within SCC systems.
• Apply disciplined deal governance, including clear customer outcomes, stakeholder mapping, competitive positioning, partner strategy and win themes.
• Work with bid, commercial and framework teams to select compliant routes to market and produce high-quality proposals and tender responses.

• Translate healthcare priorities into relevant, outcome-led conversations rather than product-led sales activity.
• Con…