Seasonal Customer Outreach Marketing Associate

seasonal customer outreach marketing associate

#23302

not indicated, oregon, united states

• high school education or equivalent required.
• good listening, written and verbal communication skills
• exceptional sales ability related to outbound sales; must be able to effectively motivate customers to purchase products and/or services
• pc literate with knowledge on internet usage and 35 words per minute typing is essential
• ability to maintain consistent work ethic and be resilient in a fast-paced environment
• prior call center experience strongly preferred
• strong customer service skills with attention to detail and time management
• ability to participate and function in a team oriented environment
• highly motivated, dependable, energetic, and positive individuals
• flexibility in schedule to support the business during peak season
• applicant must successfully pass pre-hire skills assessment, training and meet all performance expectations

minimum system requirements for work at home roles:

hardware (pc):

• windows 10 operating system or current apple ios
• 8gigabytes of ram
• 50gb available space on your hard drive

required:

• apple or windows pc laptop or desktop computer
• no chromebook, ipad, tablet pcs, smart watches, smart phones (as a computer), etc.

required:usb headset with microphone

required:2 home monitors or screens with a minimum 1024 x 768 resolution.

required:mouse/touchpad and keyboard

required:smart cellphone android or ios required

required:working pc camera

preferred hardware and internet service speeds specification
:

to accomplish what harry & david would require doing your job from home.

hardware (pc):

• windows 10 operating system
• 8-16 gigabytes of ram
• 50gb available space on your hard drive
• 9-10th gen intel or amd ryzen cpu (if you bought your pc/laptop in the last 2 years the cpu is most likely comparable to these suggestions)

seasonal customer outreach marketing associate

do you love sales and have recent sales experience? Do your customers always buy more than they came for? Do your customers keep coming back? We want you on our team!!!!

must provide a current resume and have recent sales experience!!!!!

the com (customer outreach marketing) specialist will be responsible for the effective and professional handling of all customer interactions via outgoing sales call to offer products at regular and special prices to increase sales volume. The role serves customers by providing sales, product, and service information via processing incoming or outbound phone calls while meeting company expectations to generate added sales revenue.

This position also addresses and offer possible solutions to resolve product and service issues fairly and equitably to all parties. In doing so one must possess an appreciation for serving and meeting each customer need byusing their knowledge of company products, services, and policies to assist callers with sales, inquiries, complaints, or problems.

essential duties and responsibilities:

• contact customer by outbound calls using aprepared sales scripts to persuade potential customers to purchase a product or service and upselling customers on new/additional services and products when applicable
• provide customers with appropriate product and service information and complete all follow up to close sale and drive resolution.
• ability to move the customer past the point of browsing to engaging/closing a sale
• ability to manage multiple systems effectively and efficiently, including predictive dialer, order entry and customer service systems.
• handle orders and issues and update appropriate changes into system of record for complete resolution as required
• identify and elevate issues, feedback and trends to appropriate resource/department
• expected to meet or…