Senior Account Manager - SLED

Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Zayo is seeking an Senior Account Manager to support both existing as well as prospective SLED accounts in need of Zayo fiber infrastructure and connectivity services.

Our Senior Account Manager is responsible for achieving sales and revenue growth targets through consistent account management activities as well as acquiring new accounts. Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling. The ideal candidate has a strong understanding of the full suite of telecommunication services including fiber & network connectivity, managed services, security & voice communications with the ability to work on large, complex deals applying a consultative and trusted advisor approach.

This is a remote position for candidates in the greater Las Vegas, NV region.

Generate sales revenue by actively promoting Zayo products and services to targeted account patches.

Meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling.

Present proposals and manage customers through the sales process.

Attain high Net Promoter Score results based on excellent customer support in the sales process.

Maintain current business relationships with customers, securing existing revenue on long-term commitments and or selling net new accounts.

Apply knowledge of customers, industry, and services to achieve revenue objectives.

Work with the current Sales team to develop account strategy, solution design, and relationship management on targeted accounts.

Manage a high volume of work while maintaining a high degree of responsiveness.

Track, analyze and report on sales performance and activities in Salesforce and other reporting tools.

Provide accurate and timely forecasts of sales opportunities.

Develop and maintain records of customer activity for reporting of sales and forecasts.

Provide accurate and timely information to management.

Coordinate closely with other departments to ensure customer satisfaction is maintained and revenue objectives met.

Collaboratively work as a part of a team while concurrently performing as an individual with minimal supervision.

Bachelor’s degree or equivalent from four-year College;
Minimum of five (5) years’ experience solution selling into large SLED Accounts

Strong financial acumen

Demonstrated success & consistency in achieving targeted sales goals

Exceptional customer service and relationship building / maintaining skills

Thorough understanding of account management & the strategic selling process

Knowledge of Microsoft Word, Excel and PowerPoint;
Salesforce a plus

Complete understanding of Zayo Networks value proposition, products and services such as Ethernet, OCN, IP transport, Dark Fiber, custom access, and colocation.

It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a…