Regional Associate Competition, WCB * West Coast

Regional Associate - Growth & Competition, WCB
· West Coast & Beach Remote

• Analyze listing optimization opportunities and performance trends across a portfolio of high-potential Host accounts to identify and action data-driven opportunities that can help them attract more bookings.
• Reach Hosts through calls, video meetings, email and follow up consistently across channels.
• Present data clearly, using charts and approved tools, and explain our value proposition to Hosts.
• Maintain a baseline understanding of the technical integration of various software partners.
• Document conversation, classification and follow-up in Salesforce, Gong and the team trackers.
• Track your progress toward quarterly goals and adjust your approach weekly.
• Share learnings, objections and best practices with the team.
• Follow Host communication guardrails at all times: educate and inform, provide objective and data-driven insights, and empower Hosts to make their own strategic decisions.

• Bachelor's degree completed or expected within the next 6 months (any field).
• Comfortable on the phone and on video; you can build rapport quickly with people you have never met.
• Organized and self-directed, able to manage a large portfolio and a daily call plan.
• Curiosity and comfort with data: you can read a dashboard, spot a pattern and explain it simply.
• Persistence and resilience; you can follow up many times, respectfully, without taking silence personally.
• Good judgment and integrity when working within compliance guidelines.
• Internships, customer service, sales or hospitality experience are a plus, but not required.

• Familiarity with CRM tools (Salesforce), call-intelligence tools (Gong) or outreach tools (Mixmax).
• Experience with spreadsheets and dashboards (Google Sheets, Tableau).
• Interest in travel, short-term rentals or marketplaces.

Structured ramp-up with Highspot trainings, competitive intelligence sessions and Value Deep Dive materials. Tool walkthroughs with teammates for Salesforce, Gong, Mixmax and other dashboards and trackers. Shadowing on your first weeks of Host calls with the project lead and Market Associates. Weekly performance data and regular coaching to support your growth.

Pay range is $13 - $18 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more.

At Crystal Equation, we empower people and advance technology initiatives by building trust.

Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.

We will serve to empower you along the way and provide the path for your professional journey.

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