Inbound Sales Specialist

Employment Type: Full-Time
Location: Remote

We are looking for a motivated, customer-focused Inbound Sales Specialist to join a growing healthcare technology company. This is an opportunity for a sales professional who knows how to turn inbound inquiries into qualified opportunities and wants to develop their skills in consultative selling and closing.

This is not a traditional cold-calling role. You will primarily engage with prospects who have already expressed interest, understand their needs, explain relevant solutions, and guide them through the early stages of the sales process.

You should be comfortable managing a high volume of leads, conducting sales conversations over the phone and video, and following up consistently to keep opportunities moving. The ideal candidate combines strong communication skills with a competitive mindset, disciplined organization, and a desire to achieve measurable results.

You will initially work alongside an existing sales team, qualifying prospects and advancing opportunities. As you gain experience and demonstrate strong performance, you will take on greater responsibility for managing your pipeline and closing customers.

• Respond promptly to inbound inquiries and engage prospective customers through phone and video conversations.
• Understand prospects’ needs, challenges, and goals through thoughtful questions.
• Qualify leads based on their needs, level of interest, and suitability for the company’s services.
• Identify customer pain points and determine appropriate next steps.
• Explain the company’s offerings and communicate their value clearly.
• Prioritize incoming leads and manage a high volume of prospect interactions.
• Schedule sales conversations and ensure qualified opportunities are passed to the appropriate team members.
• Maintain a positive and professional experience throughout each interaction.

• Follow up consistently with interested prospects to maintain engagement and move opportunities forward.
• Re-engage prospects who have not responded or need additional time to make a decision.
• Address initial questions, understand concerns, and identify potential objections.
• Keep track of conversations, commitments, and follow-up deadlines.
• Manage multiple prospects without losing track of important opportunities.
• Support the sales team during periods of high inbound lead volume.
• Ensure every qualified prospect has a clear next step.

• Maintain accurate CRM records, including contact details, call notes, activities, and opportunity status.
• Document prospect needs, qualification outcomes, and follow-up plans.
• Keep sales information organized and current.
• Track sales activities and progress against established performance targets.
• Identify opportunities to improve lead response times, follow-up consistency, and conversion rates.
• Collaborate with sales colleagues to maintain visibility across the pipeline.

As you develop product knowledge and demonstrate strong performance, you will have the opportunity to:

• Take ownership of qualified sales opportunities.
• Conduct discovery calls and sales conversations independently.
• Present solutions that address specific customer needs.
• Handle objections and guide prospects through purchasing decisions.
• Manage your own pipeline and maintain momentum toward closing.
• Take increasing responsibility for closing customers against agreed sales targets.

• At least 1–3+ years of experience in inside sales, sales development, business development, or a comparable customer-facing sales role.
• Experience handling a high volume of leads, prospect interactions, or…