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Senior Sales Manager - Remote

Remote / Online - Candidates ideally in
Markham, Ontario, L3P 0A1, Canada
Listing for: Smile Digital Health
Remote/Work from Home position
Listed on 2026-11-04
Job specializations:
  • Sales
    Business Development, Client Relationship Management, Director of Sales, Healthcare / Medical Sales
Salary/Wage Range or Industry Benchmark: 120000 - 180000 CAD Yearly CAD 120000.00 180000.00 YEAR
Job Description & How to Apply Below

Working for a company like Smile Digital Health means supporting our mandate for #Better Global Health . We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!

Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

At its heart, the Smile platform enables people and organizations to better manage healthcare data. We helpgenerate andliberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #Better Global Health to patients everyday!

This role is accountable for delivering a high-growth and targeted sales growth strategy by developing a high-performing results-oriented Sales team, as assigned, to achieve revenue and margin targets, growing target markets, key partners and lines of business, business development, relationship management and prospecting and alignment.

Responsibilities
  • Manage, coach, and develop assigned sales team members to achieve individual and team performance goals. Establish clear expectations, provide ongoing feedback, and foster a culture of accountability, collaboration, and continuous improvement.
  • Manage and identify strategic client relationships as well as support the assigned Sales team in developing trusted relationships with new, existing, and prospective customers to advance sales opportunities and expand business.
  • Establish and oversee strategic sales programs to develop and maintain a robust pipeline of sales opportunities.
  • Develop Sales solutions that are repeatable and scalable to improve product integrations and underlying value proposition.
  • Identify and build new sales channels by establishing marketing and lead generation strategies.
  • Guide the team in identifying new business opportunities, expanding existing accounts, and developing strategic relationships with customers and partners to increase Smile's market presence.
  • Develop and establish an effective feedback cycle with customers to ensure client satisfaction and support the team in identifying value-adding strategies that grow client business.
  • Support and guide the team through complex sales opportunities, negotiations, and contract execution. Identify obstacles, coordinate cross-functional resources, and develop action plans to advance deals and achieve sales objectives.
  • Identify resourcing needs of assigned Sales team and lead recruitment efforts, as needed.
  • Ensure the assigned Sales team is maintaining up-to-date and correct pipeline data and information in CSM for accurate metrics, reporting and analytics.
  • Forecast and track new client metrics by managing quarterly and annual sales and partnership goals. Provide detailed and accurate forecasting, manage overall sales and partnership processes, set appropriate metrics for assigned sales and partnership funnel management.
  • Requirements
  • 7-10+ years of experience working within healthcare sales. B2B experience, preferred.
  • 3-5+ years experience in sales leadership or people management.
  • Bachelor degree or diploma in Business or similar field and/or equivalent work experience.
  • Knowledge in healthcare technology and/or government healthcare programs and systems and/or US payers/providers space.
  • Demonstrated ability to develop, manage and maintain strong strategic client relationships and identify opportunities of growth with demonstrable results.
  • Proven leadership abilities to build and develop a high-functioning and efficient sales team.
  • Excellent written and verbal communication skills to effectively collaborate with…
  • Position Requirements
    10+ Years work experience
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