National Rental Customer Development Manager

BUILD ON YOUR SALES CAREER WITH A COMPANY THAT HAS A FUTURE.

At Ryder, our most important competitive advantage is our people. CULTURE-INTEGRITY-FAMILY. As a National Rental Customer Development Manager, you’ll join a national team of sales professionals and manage relationships with some of Ryder’s top rental customers. You’ll be equipped to succeed and empowered to develop your sales career.

If you want to keep that momentum moving forward in Transportation & Logistics, you’ve come to the right place. You’ll have the independence to manage your own book of business, competitive pay plus commission, a full benefits package, a 401(k) employer match and a discount on Ryder Shares.

The National Rental Customer Development Manager is responsible for an assigned book of existing national rental accounts. This role focuses on keeping these customers satisfied and retaining them. This is a 100% sales position. The purpose of this role is to retain and grow current national rental customers, increase wallet share and get more trucks on the road. The NRCDM will improve the profitability of current national rental accounts and meet or exceed assigned quotas for revenue growth and retention.

The assigned book is made up of national rental customers headquartered in the West and Central regions. The position can be based remotely, and candidates located within the West or Central regions are preferred.

• Base pay: $70,000/year plus Uncapped Commission
• Commission earning potential:
  Realistic first year earnings average around ~$115,000
• Mileage reimbursement for all business travel
• Cell phone: your choice of a company-provided phone or a $35/month phone stipend
• Full benefits package, 401(k) with employer match and a discount on Ryder Shares

• An existing book of top national rental accounts headquartered in the West and Central regions
• Remote position with significant travel; candidates based in the West or Central regions are preferred

• 60% to 75% travel, with frequent overnight travel. On average, you will spend two out of every three weeks on the road meeting with customers.

• Manages a book of approximately 100 top national rental accounts
• Grows wallet share and revenue within assigned national rental accounts
• Develops sales plans and a communication plan for each assigned account
• Schedules and leads customer meetings and builds strong relationships at all levels of the customer organization
• Attends customer events and trade shows for applicable industries within the territory
• Completes annual business reviews with assigned customers
• Analyzes the profitability of assigned national rental accounts and fully understands the competitive influences and risks within each account
• Partners with Rental Account Managers (RAMs) to develop their skill sets and help them grow into higher level salespeople

• Performs other duties as assigned

• Bachelor’s degree in Business and/or Marketing or equivalent experience

• Five (5) years or more of experience
• Demonstrated consecutive Sales Excellence (quota achievement) in prior sales roles
• Prior experience as a Rental Manager, Rental Account Manager (RAM) or Business Development Manager (BDM) on the lease side preferred

• Highly self-motivated with a high degree of initiative; able to find and act on opportunities to strengthen customer relationships without day-to-day direction
• Highly organized, able to multi-task, with excellent time management skills
• Demonstrated problem solving skills
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships at all levels of the organization (peers, work groups, customers and supervisors)
• Ability to coach…