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Strategic CSM Tier-1 FinTech Accounts; Remote

Remote / Online - Candidates ideally in
Milwaukee, Milwaukee County, Wisconsin, 53201, USA
Listing for: Eltropy Inc.
Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Sales
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 145000 - 175000 USD Yearly USD 145000.00 175000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM for Tier-1 FinTech Accounts (Remote)

Eltropy is seeking a strategic Tier-1 Customer Success Manager to oversee a portfolio of ~20 high-impact financial-institution customers, including top-tier credit unions and community banks. You will partner with stakeholders to deliver outcomes through our AI-powered platform, while driving retention, growth, and overall satisfaction.

You will lead onboarding, adoption, and advocacy initiatives, coordinate with Sales for expansions, and monitor health metrics to mitigate churn and maximize

The Strategic CSM for Tier-1 Fin Tech Accounts (Remote) role at Eltropy Inc. is now open for applications in Madison, WI, United States.

This is a great opportunity to take on the Strategic CSM for Tier-1 Fin Tech Accounts (Remote) role at Eltropy Inc.

As a Strategic CSM for Tier-1 Fin Tech Accounts (Remote), you will play an important part at Eltropy Inc. in Madison, WI, United States.

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