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Remote SMB Account & Retention Lead

Remote / Online - Candidates ideally in
Austin, Travis County, Texas, 73301, USA
Listing for: Block
Full Time, Remote/Work from Home position
Listed on 2026-11-05
Job specializations:
  • Sales
    Account Manager, Client Relationship Management, Customer Success Management, Remote Sales
Salary/Wage Range or Industry Benchmark: 90000 - 150000 USD Yearly USD 90000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Remote SMB Account Growth & Retention Lead

Block is seeking an experienced Account Manager to own a high-velocity SMB portfolio, driving retention, expansion, and successful adoption of Square’s platform. You will diagnose merchant needs, deploy targeted growth strategies, and act as a bridge between the merchant and Square’s broader team.

You will manage a multi-million-dollar book, negotiate effectively, and lead cross-functional efforts with Sales, Product, Support, and Analytics to move deals forward while maintaining strong merchant

Consider building your career as a Remote SMB Account Growth & Retention Lead at Block.

This Full Time opening is for the Remote SMB Account Growth & Retention Lead role at Block.

We are seeking a motivated Remote SMB Account Growth & Retention Lead to join Block in United States.

The Remote SMB Account Growth & Retention Lead position in the Sales field is open for applications.

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