Enterprise Strategy & Growth CSM Lead; Remote
Joliet, Will County, Illinois, 60431, USA
Listed on 2026-11-05
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Sales
SaaS Sales, Account Manager, Client Relationship Management, Customer Success Management
Ketch is seeking an Enterprise/Strategic Customer Success Lead to own relationships with our largest strategic accounts. This remote role focuses on 20–25 enterprise customers, ensuring value delivery and long-term growth.
You will collaborate with the Customer Success Lead and other teams, defining ROI, expanding accounts, and driving renewal strategies. Must have 12+ years in B2B SaaS CS/AM and experience with enterprise accounts.
We have an opening for a Enterprise Strategy & Growth CSM Lead (Remote) in Chicago, IL, United States within Human Resources, Sales.
Our organisation is growing, and we are hiring a Enterprise Strategy & Growth CSM Lead (Remote) in Chicago, IL, United States.
This Full Time opening is for the Enterprise Strategy & Growth CSM Lead (Remote) role at Ketch.
We are seeking a motivated Enterprise Strategy & Growth CSM Lead (Remote) to join Ketch in Chicago, IL, United States.
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