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Remote Senior CSM – FinTech SaaS; Eastern

Remote / Online - Candidates ideally in
Gorham, Cumberland County, Maine, 04038, USA
Listing for: Eltropy Inc.
Full Time, Remote/Work from Home position Listed on 2026-11-06
Job specializations:
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR

Job Description & How to Apply Below

Position: Remote Senior CSM – FinTech SaaS (Eastern US)

Eltropy is seeking a proactive Tier 2 Customer Success Manager to oversee a portfolio of 50 mid-size customers in the Eastern U.S. region. You will drive retention, growth, and satisfaction by ensuring customers derive maximum value from Eltropy’s AI-driven SaaS platform and services.

The role requires 5+ years in customer success or account management, strong analytical skills, and the ability to collaborate with sales, product, and support teams. Remote work within the East region is supported.

We would love to welcome a new Remote Senior CSM – Fin Tech SaaS (Eastern US) to our group in ME, United States.

The advertised compensation is 120..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Senior CSM – Fin Tech SaaS (Eastern US) role in the description above.

Position Requirements

10+ Years work experience
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