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Director, Customer Success; Fully Remote

Remote / Online - Candidates ideally in
Fort Worth, Tarrant County, Texas, 76101, USA
Listing for: SOCi
Full Time, Remote/Work from Home position
Listed on 2026-11-06
Job specializations:
  • Sales
    Remote Sales, Client Relationship Management, CRM Systems & Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Director, Customer Success (Fully Remote)
  • SOCi is the leader in AI-powered marketing for multi-location brands.
  • Trusted by 1,000 top brands, with a collaborative global remote culture.

The Role:

  • Envision and implement scalable post-sales processes across the customer lifecycle.
  • Drive improvements in retention, expansion, and satisfaction through data-driven insights.

What SOCi Provides:

  • Comprehensive health, dental, vision, and 401(k) match.
  • Flexible PTO, quarterly wellness days, and remote work flexibility.
SOCi

SOCi is the leader in AI-powered marketing solutions for multi-location businesses, automating local marketing with an AI digital workforce. Trusted by nearly 1,000 top brands, SOCi has a fast-paced, collaborative culture with a global remote team.

This is a genuine opportunity to take on the Director, Customer Success (Fully Remote) role at SOCi.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 90..

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