Louisiana- Assistant Regional Manager

We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.

Clear Captions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.

Innate problem solvers who want to grow in a flexible, collaborative culture.

Individuals with a growth mindset who want to use their learning and relationship-building skills.

Integrity, Accountability, Collaboration, Service and Quality.

If you are passionate about helping others, building relationships, and making life better for seniors, we would love to hear from you! We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base.

Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.

Clear Captions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.

The Assistant Regional Manager is responsible for the installation and training of new customers and growth and retention of Clear Captions customers in their assigned region within the United States. The Assistant Regional Manager will actively hire, train, develop and manage Part Time Territory Training & Sales Manager (PT TTSMs) located within their territory. The PT TTSM’s are responsible for accepting marketing work orders, installation and training new Clear Captions customers.

The PT TTSM’s are responsible for generating new Clear Captions revenues, through new customer acquisitions by attaining and installation of customer referrals. The PT TTSM’s are also responsible to retain their existing customers in their territories by responding to their needs through the highest level of customer service.

This is a Remote position reporting to the Regional Sales Manager.

Achieve assigned sales and service acquisition and retention quota objectives daily, weekly, monthly, and annually.

Maintain territory sales staff by recruiting, selecting, orienting, training, and mentoring employees for success.

Manage and ensure PT TTSM’s are following all policies and procedures for time punches and monitoring hours to ensure they average between 25-30 hours worked per week.

Manage territory representative’s performance by coaching, taking action to improve performance; planning, monitoring, and evaluating results.

Travel to PT TTSMs when needed for follow-up training.

Actively work with direct training/sales team to coach and train on accepting, qualifying, scheduling/moving new customer installations to maximize…