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Remote Customer Service​/Sales Representative

Remote / Online - Candidates ideally in
Rochester, Monroe County, New York, 14602, USA
Listing for: Agent Alliance
Full Time, Remote/Work from Home position Listed on 2026-11-09
Job specializations:
  • Sales
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR

Job Description & How to Apply Below

Our representatives meet remotely with individuals who have signed up for benefit packages that protect their families beyond their employer's coverage. They consult with families, explain available options, and help them choose the plan that best fits their needs. Successful reps are great communicators who are ambitious, motivated, and organized. They think like entrepreneurs and are committed team players.

Job Requirements
  • Reach out to individuals who have requested more information on the plans we offer
  • Schedule Zoom meetings with these members
  • Customize new benefit plans and adjust existing plans to fit the current needs of each client
  • Establish and maintain relationships with existing and new clients
  • Perform benefit reviews for existing clients, as well as help with any necessary claims or adjustments
  • Provide attentive customer service and any necessary administrative support in response to members' needs
  • Respond to and resolve client questions and concerns
  • Ensure that all documentation is accurate and complete, and perform any necessary updates on schedule
Benefits
  • Medical, Dental, Vision, and Hearing insurance
  • Company stock options offered
  • Performance-based bonuses
  • Comprehensive paid training program
  • Flexible work schedule with the ability to work from home
  • Expected First-Year Earnings: $65,000 - $75,000
  • This position features a highly competitive performance-based commission pay structure paired with monthly bonuses, allowing top performers to exceed the average first-year range significantly.
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