Broker Account Associate Nye & Clark Counties

Position: Broker Account Associate Nye & Clark Counties)
Broker Account Associate (Nevada
- Nye & Clark Counties)# SCAN Careers## Broker Account Associate (Nevada
- Nye & Clark Counties)
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Home Office
- Nevada:
Full time:
Posted 2 Days Ago:
JR3757

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do.

Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Our work spans Medicare Advantage, fully integrated care models, primary care, care for the most medically and socially complex populations, and next-generation care delivery models. Across all of this, we are united by a shared commitment: combining compassion with discipline, innovation with stewardship, and growth with integrity.

At SCAN, we believe scale should strengthen—not dilute—our mission. We are building the future of care for older adults, grounded in purpose, accountability, and respect for the people and communities we serve.
** Broker Account Associate***(Nevada - Nye & Clark Counties)
* Full-Time  
** The Job
** The Broker Account Associate supports the growth and retention of broker and agency partnerships by serving as a primary point of contact for assigned Broker Account Executive Escalations. This role is responsible for providing operational support, facilitating communication, coordinating broker activities, and ensuring brokers have the tools, training, and resources needed to succeed. The ideal candidate demonstrates strong relationship-building skills, attention to detail, and a commitment to delivering exceptional service.

** You Will
*** Broker Support & Relationship Management  + Serve as a day-to-day contact for broker partners and agency escalations.  + Respond to broker inquiries regarding products, plans, commissions, enrollment processes, and operational issues.  + Build and maintain positive working relationships with brokers and internal stakeholders.  + Support broker recruitment, onboarding, and retention initiatives.
* Account Management  + Assist in managing broker accounts to ensure contractual and compliance requirements are met.  + Monitor broker performance and participate in account reviews.  + Maintain accurate broker records within internal systems.  + Support the implementation of strategic sales and growth initiatives.
* Training & Communication  + Coordinate broker training sessions, webinars, and informational meetings.  + Communicate product updates, policy changes, and market information to broker partners.  + Assist in developing resource materials and presentations for brokers.
* Sales & Operational Support  + Support the Broker Sales team in achieving enrollment and membership growth goals.  + Coordinate the distribution of marketing materials and sales collateral.  + Track broker activity, event participation, and lead generation efforts.  + Prepare reports on sales performance, broker engagement, and market activity.
* Compliance & Administration  + Ensure broker activities comply with CMS, state, and organizational guidelines.  + Assist with broker licensing, certifications, and appointment requirements.  + Support audits and documentation reviews as needed.  + Maintain confidentiality of member and broker information.  
** Your Qualifications
*** Preferred Education  + Bachelor’s degree or equivalent experience in Business,…