Inside Sales Associate - Work from Home

We are seeking a highly motivated and detail-oriented Inside Sales Associate to join our team. Your primary responsibility is to engage with clients and guide them through our sales process with exceptional professionalism and efficiency. This role demands keen attention to detail, a commitment to following established processes, and a proactive approach to closing deals while ensuring excellent attendance!

A love for sales and a positive, challenge-driven mindset.

Resilience, dedication to excellence, and a results-oriented approach.

Exceptional communication, active listening, and genuine empathy to connect with clients across a variety of Partners.

Goal-oriented, coachable, and motivated to deliver an outstanding experience on every call.

Strong keyboarding, spelling, and attention to detail.

Your authentic self and personality — we’re hiring you for YOU!

Culture ! At PCI, we don’t just work, we connect, celebrate, and grow together. Our team thrives on joy, recognition, and continuous growth, guided by our five core values:
Pursue Excellence Purposefully, Act with Integrity, Innovate a Culture of Fun & Relationships, Unlock Human Potential, and Lead with a Servant’s Heart. We promote from within, support each other, and challenge ourselves every day to make meaningful connections and leave a lasting impact. If you want to do work that matters and be part of a team that’s purpose-driven, as it is fun, we want to meet you!

Inbound and Outbound Calls:
Handle a high volume of 20-50 inbound and outbound calls from clients. Make every call count. Connect, listen, and leave a lasting impression.

Client Engagement:
Make every call count. Connect, listen, and leave a lasting impression. Handle every interaction with clients with professionalism and care, to ensure every client is referenceable and that we consistently represent our Partners to the best of our ability.

Sales Processes:
Follow our established sales processes and scripts to ensure consistency and maximize success. Continuously improve your understanding and execution of these procedures. Build value throughout the call, update client records, and pitch three branded apparel and commemorative books offerings on every call. Light fundraising and donation collection. Close with confidence — tackle objections, deliver strong rebuttals, and ensure every client walks away impressed.

Coaching and Training:
Participate in ongoing coaching and training to stay updated on product knowledge, campaigns, and sales techniques, and share best practices.

Independent Sales

Activities:

Work autonomously from your home office to handle inbound leads and make outbound calls to prospective clients. Self-directed coaching is required.

Feedback Loop:
Actively seek feedback from your leaders, sales team, and peers to continuously improve the quality of service and address growth areas.

Accountability and Attendance:
Maintain excellent attendance and punctuality to ensure consistent coverage to care for our clients by keeping your commitment to your schedule, breaks, lunches, and meetings to optimize team collaboration and workflow.

This position is remote; however, the employee must reside permanently in one of the following states: AL, AR, FL, GA, KS, MI, NC, OK, SC, TN, TX, or VA.

Minimum 1 year of total work history - professional sales experience or 4-year college degree (preferred).

Minimum High School Degree or Equivalent.

Must complete a background check within 48 hours of receiving an offer.

Must complete a reference check (3 professional references needed).

Must have a quiet…