Key Account Manager – Specialty Adhesives at ITW

Salary:
No specified in the supplied listing.

Employment type:

Remote

Location:

United Kingdom

UK Visa Sponsorship:
Not Available

Overview: ITW is seeking an experienced Account Manager to develop and manage customer relationships within its Specialty Adhesives business. The successful candidate will be responsible for growing sales across manufacturing and assembly industries, particularly through Original Equipment Manufacturers (OEMs). The role involves identifying new business opportunities, developing account growth strategies, supporting product launches and collaborating with internal teams and distributors to achieve commercial targets.

• Establish and maintain strong relationships with key accounts.
• Understand customer needs and recommend solutions that improve satisfaction.
• Develop and implement growth strategies within Specialty Adhesives-related industries.
• Work with the Segment Manager on tactical and operational sales planning.
• Collaborate with distributors to identify opportunities within major customer accounts.
• Prepare and report accurate sales forecasts by account and product line.
• Identify customer challenges and develop appropriate solutions.
• Work with product management and development teams on product requirements and new product launches.
• Know Worker Rights
• Collaborate with National Account Channel management to expand business opportunities.
• Use Salesforce CRM to support sales activities and improve sales performance.
• Participate in market development and channel-related projects.
• Maintain effective communication with internal teams and external stakeholders.
• Comply with company safety, quality policies and operational procedures.

• Bachelor’s degree in Business, Engineering or a science-related discipline, or equivalent professional experience.
• At least three years of sales experience within the manufacturing or assembly industry.
• Previous experience selling to Original Equipment Manufacturers (OEMs).
• Proven ability to generate sales growth and develop customer accounts.
• Familiarity with sales processes and customer relationship management systems, particularly Salesforce.
• Proficiency in Microsoft Office applications.
• Valid driver’s licence.
• Willingness and ability to travel approximately 50%–70% of the time.
• Experience with adhesives and/or potting compounds is strongly preferred.
• Ability to perform work involving sitting and standing for extended periods, up to eight hours per day.

• Opportunities for professional growth and career development.
• Flexible working arrangements within the company’s framework.
• Entrepreneurial working culture that encourages autonomy and initiative.
• Opportunity to work with specialised products and a diverse customer base.
• Participation in ITW’s One ITW/One Team culture.
• Opportunity to collaborate with cross-functional teams and contribute to business growth.