Client Experience Manager

We are seeking self-motivated, results-driven leaders to join our team as Remote Client Travel Experience Managers. In this W-2 employee position, you will take full ownership of the client journey—leading consultation efforts, designing high-end travel itineraries, and overseeing custom vacation bookings, resort packages, and group travel experiences.

This role requires strong initiative, exceptional problem-solving abilities, and a high level of personal accountability. We provide comprehensive system training, lead generation support, and full access to top industry supplier networks.

• Manage end-to-end client relationships, taking full ownership of travel consultations, goal alignment, and budget management.

• Direct the research, design, and presentation of tailored travel packages, complex itineraries, and premium quotes.

• Oversee all booking logistics, reservation management, pre-travel preparation, and post-travel resolution.

• Drive operational excellence using industry booking engines, CRM systems, and preferred supplier portals to maximize client value.

• Serve as a self-directed leader within the organization, building long term client retention and driving repeat business.

• 100% Remote Position – Complete schedule autonomy to manage your workflow from anywhere in the U.S.

• Comprehensive Onboarding & System Support – Full access to host tools, vendor networks, and leadership growth opportunities.

• Travel Benefits & Perks – Access to vendor familiarization trips, agent discounts, and industry credentials.

• Must be 18+ years of age and legally authorized to work in the United States.

• Proven leadership, self-motivation, and ability to operate independently with minimal supervision.

• Exceptional written, verbal, and interpersonal communication skills.

• Reliable high-speed internet connection, personal computer, and dedicated home office setup.

• Strong organizational mastery, critical thinking, and customer satisfaction drive.