Regional Sales Manager, Service Business Unit - WEST; REMOTE

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Regional Sales Manager, Service Business Unit - WEST (REMOTE)

Regional Sales Manager, Service Business Unit - WEST (REMOTE)
Fully Remote Remote Worker - N/A

Description

Ideal candidates will reside within the Western USA Region.

The Western Region Territory states for SERVICE is defined as: WA, OR, CA, , NV, UT, AZ, MT, WY, CO, NM.

As a key member of the Service sales team, you will be responsible for growing revenue, expanding market share, and positioning ABEC's service capabilities as a strategic advantage for customers operating in the biopharmaceutical manufacturing industry.

At ABEC, Service is more than supporting equipment. It's about becoming a trusted partner that helps customers optimize performance, maximize uptime, and achieve their business objectives.

In this role, you'll have the opportunity to:

• Partner with leading biopharmaceutical manufacturers around the world.
• Support customers throughout the lifecycle of your ABEC systems.
• Deliver value-added service solutions that strengthen long-term partnerships.
• Influence customer success while contributing to the growth of a global industry leader.
• Build a rewarding sales career within an innovative and entrepreneurial organization.

As the Regional Sales Manager for Service, you will be responsible for both account management and business development activities within your territory.

• Manage and grow an existing portfolio of strategic customer accounts.
• Identify, qualify, develop, and close new business opportunities.
• Develop and execute territory growth plans to increase service revenue and market share.
• Build strong customer relationships through proactive engagement and exceptional responsiveness.
• Develop account strategies that align customer needs with ABEC's service offerings.
• Collaborate with ABEC Business Unit leaders and technical teams to identify and close opportunities.
• Coordinate customer meetings, presentations, proposals, and sales negotiations.
• Monitor market conditions, industry trends, and competitive activity to identify opportunities for growth.
• Maintain accurate sales forecasts, pipeline activity, and customer call reports.
• Provide market intelligence and customer feedback to senior management.
• Establish and maintain strong professional networks within the biopharmaceutical industry.
• Drive customer satisfaction through consistent communication and relationship management.
• Manage territory expenses effectively while achieving revenue objectives.
• Partner with colleagues across multiple locations to leverage best practices and maximize results.
• Participate in Continuous Improvement initiatives that drive operational excellence.
• Travel throughout the assigned territory as needed (approximately 60% to 80%).

You are a strategic relationship builder who understands that exceptional service creates long-term customer loyalty. You are equally comfortable prospecting for new opportunities, navigating complex organizations, and collaborating with technical teams to develop customer-focused solutions.

The ideal candidate brings:

• A customer-first mindset.
• Strong business development capabilities.
• Exceptional communication and relationship-building skills.
• The ability to influence decision-makers at multiple levels.
• A passion for delivering value through service and partnership.

• Bachelor's degree in Science, Engineering, Business, or a related field.
• Proven success in consultative sales, strategic selling, and negotiation.
• Three to five years of experience selling within the biopharmaceutical manufacturing industry or demonstrated success in outside direct sales using a…