Business Development Manager

Get to Know UsJoin a well-established leader in our industry, where a career offers both personal and professional growth within the dynamic world of transporting goods and services around the world. With decades of experience, we support a diverse range of clients, ensuring their logistics and customs needs are met with excellence.

Our Culture People and technology drive our success. We are committed to fostering a workplace that values integrity, celebrates achievements, and recognizes each employee’s role in our success. Our focus on customer satisfaction and innovation ensures that every team member’s contributions are both meaningful and rewarding. We embrace diversity, engagement, and inspiration, making this a place where employees can thrive and grow.

Position Summary The Business Development Manager (BDM) at John S. Connor is responsible for generating and maintaining revenue by promoting the full suite of JSC services, including ocean and air freight forwarding, NVOCC services, customs brokerage, and related logistics solutions. This remote role focuses on business development in the designated region and works closely with the local Branch Manager and the national Director of Sales and Marketing.

The BDM maintains strong client relationships, identifies new business opportunities, and drives revenue growth through strategic sales initiatives and client solutions.

Key Responsibilities Identify, qualify, and pursue prospective accounts in designated region and surrounding areas

Develop and maintain a robust pipeline of potential and target accounts

Build and sustain strong relationships with existing customers to ensure retention and upsell opportunities

Conduct telemarketing, networking, and field-based outreach to identify new leads

Prepare and deliver proposals, presentations, and customized solutions to prospective clients

Collaborate with operations teams to ensure client needs are met and service excellence is achieved

Maintain accurate records of sales activity, revenue, and client interactions in CRM or Cargo Wise Communicate  professionally with clients, vendors, and internal stakeholders

Submit timely sales reports, expense accounts, and related documentation

Achieve and exceed established sales targets and call quotas

Develop marketing strategies and account penetration plans aligned with company objectives

Stay informed of market trends, competitor activity, and industry developments

Represent John S. Connor in a professional and consultative manner

Support the Branch Manager in identifying client needs and developing regional growth strategies

Education

Bachelor’s degree in business or related field, or equivalent combination of skills, training, and experience

Experience2–5 years of experience in logistics, freight forwarding, or supply chain sales preferred

Less experienced candidates may be considered with a general understanding of shipping, logistics, and sales processes

Skills and Abilities

Knowledge of international freight operations (air, ocean, NVOCC)
Proven success in business development, client relationship management, and consultative selling

Strong written and verbal communication skills

Self-starter with ability to work independently and collaboratively

Proficiency in Microsoft Office and Google Workspace Familiarity with transportation-related technology platforms and CRM systems

Ability to manage multiple priorities and deadlines in a remote work environment

Knowledge of world geography, inland trucking, and freight market dynamics

Access to reliable transportation and ability to travel locally for client meetings

Ability to think creatively and communicate effectively to motivate clients about company products and services

Familiarity with Cargo Wise or other…