Account Manager

My client is an ambitious and rapidly growing software organisation who are embarking on a sustained period of growth.

About the role

Title:

Account Manager Package:
Up to £50,000 basic + car allowance + circa £20,000 OTE (uncapped)

Location:

South East Territory (remote-based) In order to facilitate this, they are seeking an experienced Account Manager to join their team and help nurture and develop existing client relationships.

• The Role Take ownership of an established customer portfolio, helping organisations turn their investment in software into practical business benefits.
• Shape account plans around each customer's priorities, bringing together opportunities to strengthen engagement, protect existing business and grow revenue.
• Maintain a visible presence with customers through on-site meetings and business reviews, developing connections with operational contacts and senior leaders alike.
• Help customers make fuller use of the tools available to them, linking adoption to their goals and the outcomes they want to achieve.
• Translate feedback and account insights into clear improvement priorities, agreeing actions that enhance the customer experience.
• Support renewal discussions and identify changing customer needs early, recommending appropriate solutions that encourage lasting partnerships.
• This is a fantastic opportunity to join a leading SME organisation at an exciting time with genuine opportunities for career development and progression.

• The Person You bring experience of managing existing business relationships, whether through account management, customer success or a role focused on renewals.
• Your background may be in business software, technology-enabled services or a customer-facing commercial environment where understanding operational needs is central to success.
• You can hold purposeful conversations with senior stakeholders, ask the right questions and explain how a proposed solution addresses their priorities.
• You combine a clear commercial focus with a practical approach to resolving issues, recognising opportunities without losing sight of the customer's interests.
• You communicate clearly, build credibility over time and take an active interest in how technology can improve the way businesses work; specialist technical knowledge is not essential.
• You are comfortable spending time with customers in person and travelling regularly across your territory, with a full UK driving licence and access to a vehicle.

• Package:
  Up to £50,000 basic + car allowance + circa £20,000 OTE (uncapped)
• Benefits Car Allowance + circa £20k OTE

We are committed to fair, inclusive, and equitable recruitment practices and welcome applications from all suitably qualified individuals.