Work from Home Travel Planner
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Sales
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Customer Service/HelpDesk
Job Description & How to Apply Below
Join Unique Escapes — Turn Your Passion for Travel Into Your Next Career
Unique Escapes is a travel business focused on curating personalized, high-quality travel experiences. We create journeys that give people the adventure, connection, and memories they are looking for— even the ones they did not know they were dreaming of yet.
We are seeking a motivated, relationship-focused Work-from-Home Travel Planner (Sales and Customer Focused) to help clients turn we should take a trip someday into a confirmed itinerary they cannot wait to experience.
As a Travel Specialist, you will turn travel dreams into booked itineraries by pairing destination expertise with a consultative, client-first sales approach. You will design custom trips while guiding clients from their first what if? to a confirmed reservation—whether it is a solo escape, a romantic getaway, a group trip, a destination wedding, or a family travel experience.
What You'll Do- Craft personalized travel plans, including flights, stays, tours, cruises, and packages, built around each client's budget, travel style, and must-haves.
- Connect with clients to uncover their ideal trip, present tailored options, and confidently guide them to a decision.
- Create meaningful travel experiences that match each client’s interests, whether they are seeking relaxation, adventure, culture, celebration, or a once-in-a-lifetime journey.
- Answer questions and resolve concerns promptly and professionally, including payments, date changes, room upgrades, add-ons, and itinerary details.
- Add value with insider knowledge, such as hidden gems, top photo spots, local experiences, and timely deals that make every trip special.
- Support clients from start to finish: pre-trip planning and payment coordination, on-trip support, and post-trip follow-ups and reviews.
- Build lasting client relationships that lead to repeat bookings, referrals, and group travel opportunities.
- Strong communication and people skills; you enjoy leading conversations, listening carefully, handling objections, and guiding clients toward confident decisions.
- A genuine love for travel and helping others explore the world with confidence.
- The ability to manage multiple quotes, itineraries, and bookings without losing attention to detail.
- A willingness to learn new tools, including CRMs, booking engines, supplier platforms, analytics dashboards, and collaboration tools.
- A positive, service-minded attitude and a commitment to creating an exceptional client experience.
- A background in sales, customer service, hospitality, or travel is a plus—but it is not required. We provide full training and ongoing support.
- A fully remote, work-from-home opportunity, available part-time or full-time.
- Comprehensive onboarding and ongoing coaching on travel products, suppliers, and sales-driven planning techniques.
- A collaborative, supportive team culture.
- The opportunity to grow, specialize around your passion for travel.
- The satisfaction of helping clients create memories that last a lifetime.
This role moves quickly, but if you are someone who keeps itineraries, bookings, group trips, and client relationships running smoothly—turning conversations into confirmed trips and memorable experiences—you will thrive here.
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