Senior Solutions Engineer, Partner | US | Remote

Help cloud service provider partners understand, demonstrate, and sell technical solutions built around an observability platform. The role combines partner enablement and solution architecture with direct support for joint sales opportunities, training, events, and technical content. It is remote within the United States and involves substantial travel.

• Work with channel and field sales teams to communicate product value and technical direction to cloud partners.
• Lead technical partner engagements that advance and close sales opportunities.
• Deliver product demonstrations, presentations, hands-on workshops, and ongoing training for partner technical teams.
• Create reference architectures, demo environments, solution guides, and presentation materials for joint solutions.
• Represent the technical offering at webinars, conferences, and regional partner events.
• Track partner readiness and use of technical materials, and share partner feedback with product and go-to-market teams.

• Six or more years in pre-sales or solution architecture, ideally in observability.
• Experience selling SaaS across North America.
• Proven use of MEDDIC or a comparable sales qualification approach.
• Strong communication and interpersonal skills for remote, globally distributed work.
• Good judgment and problem-solving skills, with the ability to work in a fast-moving, ambiguous environment.
• Interest in teaching and helping others build technical confidence.

• Experience with cloud service providers, cloud marketplaces, co-selling, or joint solution launches.
• Knowledge of observability and cloud-native tooling, including tools such as Grafana, Prometheus, or Loki.
• Hands-on Kubernetes experience or a background in open-source-first companies.

• Remote role for candidates based in the United States, with travel of up to 50% for partner events, workshops, and field work.
• The source describes a global remote culture, career development opportunities, in-person onboarding, and 30 days of annual leave, including designated company shutdown days.