East African Travel Specialist Luxury African Safari Operator

?? is recruiting on behalf of a purpose-led African safari operator, renowned for creating exceptional travel experiences, for an experienced luxury travel sales professional to join their team in Cape Town as an This is an opportunity to join a respected safari business with a long-standing presence across East Africa and a genuine commitment to responsible tourism. The organisation operates a collection of luxury camps and lodges in some of the region’s most sought-after wilderness areas, with its work centred on creating meaningful travel experiences that also contribute to the protection of natural habitats and the wellbeing of local communities.

The successful candidate will design and sell tailor-made East African safari itineraries, guiding guests from their first enquiry through to confirmed booking. You'll combine destination knowledge, thoughtful itinerary planning and consultative sales skills with responsive guest communication, accurate administration and a strong focus on achieving individual commercial targets. The role also involves close collaboration with internal teams to ensure a smooth handover and consistently high standard of service.

• At least 10 years' experience in an African inbound retail sales environment, including a minimum of 5 years specialising in the sale of East African safaris.
• A proven record of meeting or exceeding individual sales targets and converting enquiries into confirmed bookings.
• Strong consultative selling ability, with the confidence to understand guest needs and create personalised safari itineraries.
• Excellent knowledge of East African safari destinations and the ability to communicate this expertise clearly and enthusiastically.
• Highly developed written and verbal communication skills, with a professional and guest-focused approach.
• Strong organisational and time-management skills, with excellent attention to detail and the ability to manage multiple enquiries and bookings.
• Commercial awareness and confidence working towards revenue, conversion and booking-value targets.
• Experience working with CRM and reservation systems; familiarity with Hub Spot would be advantageous.
• A proactive, accountable and adaptable approach, with the ability to work collaboratively and support colleagues.
• A genuine passion for African travel and an appreciation for the role responsible tourism can play in conservation and community development.

Occasional after-hours/weekend availability and work-related travel are required.

?? – Although we appreciate all applications received, we will only reply to those candidates who have the background and experience required. Thank you.