Account Manager- Energy Efficiency

ICF is seeking an Energy Efficiency Account Manager to build and maintain business customer relationships and generate qualified opportunities for commercial energy efficiency programs on Maryland’s Eastern Shore. This remote, home-based position serves Cecil County, Kent County, Queen Anne’s County, and Caroline County, Maryland, and requires local field travel throughout the assigned territory. In addition to working from your home office, you will attend in-person meetings with utility customers, trade allies, and customer representatives to understand their needs, discuss relevant utility incentive programs, and help them take the next step toward participation - not to sell products or services.

Working with the client’s existing book of business, you will use B2B prospecting, account management, and consultative selling skills to support sales and marketing teams in recruiting utility customers. You will manage a pipeline of existing energy efficiency leads and use our CRM to develop targeted outreach campaigns that increase energy efficiency projects and participation in utility incentive programs. We advance outreach and marketing through technology and creativity.

Success requires independent initiative, effective teamwork, a drive to succeed, and a commitment to client satisfaction. This position is open to Maryland-based candidates.

Cecil County, Kent County, Queen Anne’s County, and Caroline County, Maryland.

• Quality of life:
  Flexible workplace arrangements, work-life balance
• Investment of the community:
  Donation matching, volunteer opportunities
• Investment in you:
  Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

• Develop and maintain partnerships with major local, national, and regional distributors, suppliers, and manufacturers to support their participation in the programs
• Cultivate and develop new relationships and partnerships with trade allies and professional organizations to ensure program awareness and adoption
• Maintain strong ongoing communications with participants and other interested stakeholders, including in-person meetings with utility customers, trade allies, and customer representatives throughout the assigned Eastern Shore territory, to assess their needs and receive feedback on their program experience.
• Preparing and presenting targeted presentations as well as promoting program awareness and participation at trade shows, trade organization and stakeholder events, supply house counter days, as well as any industry recognized associations.
• Assist multiply program managers with the development and implementation of promotional strategies
• Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, contractor/consultant participation and pipeline management
• Provide QA/QC data to the client
• Support internal operations and management of the programs, with tasks such as reporting, application review, forecasting, marketing development, and client support

Consistent, meaningful engagement with the client's customer book of business; new and strengthened customer relationships; qualified energy efficiency opportunities; agreed next steps and timely follow-through; accurate CRM records; and progress from initial interest toward program participation. Outreach activity supports these outcomes—it is not a substitute for them.

• High School Diploma and
• 8+ years of experience managing successful energy efficiency or…