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Senior Customer Insights Leader - AI & B2B Tech; Remote

Remote / Online - Candidates ideally in
Columbia, Howard County, Maryland, 21044, USA
Listing for: Lumen
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 106000 - 155000 USD Yearly USD 106000.00 155000.00 YEAR

Job Description & How to Apply Below

Position: Senior Customer Insights Leader - AI & B2B Tech (Remote)

Lumen, the trusted network for the AI-powered world, seeks a Customer Insights Manager to drive our Enterprise Customer Insights Roadmap. You will design and execute complex studies that guide marketing, product, and sales decisions with customer-centric evidence.

Remote role within the U.S., requiring 5–7 years in B2B insights, strong data analysis, survey design, and experience managing external vendors. You’ll turn insights into compelling executive stories and support growth across

This Full Time role is for the Senior Customer Insights Leader - AI & B2B Tech (Remote) role at Lumen.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior Customer Insights Leader - AI & B2B Tech (Remote) role at Lumen, based in Annapolis, MD, United States.

Position Requirements

10+ Years work experience
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