Consumer Services Marketing Account Director

For our client, we are seeking a Consumer Services Marketing Account Director to join the team of a leader in the Enterprise Technology space.

This role will oversee strategic account growth for consumer services clients, with a strong focus on lead generation, cost efficiency, and revenue expansion. You will partner closely with client stakeholders and internal cross-functional teams to shape account strategy, improve lead quality, and strengthen retention. The position also calls for hands-on leadership across campaign execution, geographic expansion planning, and performance analysis in a fast-moving, high-growth environment.

Location:

Remote

Compensation: $110,000 - $130,000 annually

• Use AI tools to improve business processes and operational efficiency
• Partner with client sales teams to define and target high-quality leads
• Maintain senior client relationships with a focus on cost per acquisition and account growth
• Coordinate cross-functional teams to execute cohesive account strategies
• Advise on geographic expansion strategies for consumer services clients
• Manage account renewals and support monthly recurring revenue growth
• Build layered client relationships to reduce risk and strengthen retention
• Identify and resolve client issues using internal analytics and operational tools
• Coach team members and provide constructive feedback
• Ensure consistent completion of performance metrics and reporting

• 6+ years of experience in lead generation or consumer services marketing, either agency-side or in-house
• Strong understanding of lead funnel economics, including CPL and cost per acquisition
• Experience aligning marketing strategy with sales capabilities
• Comfortable managing paid search-heavy media mixes and local campaign structures
• Knowledge of local SEO and review strategies relevant to home services
• Ability to shift focus from lead volume to lead quality
• Proven track record of account retention and growth

• Base salary plus commission opportunities
• Comprehensive Medical, Dental, and Vision insurance with significant employer contributions
• 401(k) plan with 4% employer matching
• Unlimited Time Off available from the start
• Paid Volunteer Time Off (VTO) for philanthropic activities
• Flexible work environment with options for remote or hybrid work
• One-time Work From Home stipend added to the first paycheck
• Employee Assistance Program (EAP)
• 12 paid public holidays plus 2 mental health days
• Unlimited career growth and leadership opportunities in a fast-expanding firm
• Ongoing development programs for personal and career growth
• Quarterly awards for exceptional performance with prize money
• Involvement in diversity, equity, and inclusion (DEI) initiatives

Our client is an equal opportunity employer. We encourage you to apply even if you don't meet every qualification - your background could be exactly what this team needs.