Account Manager; Retention & Expansion); Fully Remote

• We are an email and SMS marketing platform built for ecommerce brands.
• Our work is rooted in solving real problems that help ecommerce brands grow.
• We have a culture of trust, transparency, and no drama.

• Own a portfolio of merchant accounts and be accountable for their retention, revenue and growth.
• Monitor account health to spot churn risk early and act before the client decides to leave.
• Lead save conversations, handle pricing discussions, and close expansion opportunities.

• Competitive salary and bonus structure starting from $80,000 USD per year.
• 25 days of PTO annually, flexible working hours, and remote work possibilities.
• Great company paid health insurance, supplemental benefits, and 401(k) retirement plan with 5% company contribution.

Omnisend is an email and SMS marketing platform built for ecommerce brands. With a team of experienced professionals and over 150,000 customers, we prioritize data-driven decisions and a culture of trust, transparency, and no drama.