Remote Philippines Healthcare Marketing & Patient Placement Representative

Remote

Job Description:

Healthcare Marketing & Patient Placement Representative

The Healthcare Marketing & Patient Placement Representative is responsible for identifying potential patients, contacting families and referral sources, promoting the facility’s services, and coordinating patient admissions by helping families understand available bed options and care services.

• Make outbound calls to hospitals, case managers, social workers, patients, and family members regarding available facility beds.
• Promote the facility’s services, accommodations, rehabilitation programs, and level of care.
• Communicate with patients and family members to understand their needs and answer questions.
• Explain admission procedures, facility benefits, and available placement options.
• Build trust and establish positive relationships with families and healthcare professionals.
• Follow up with prospective patients and families to encourage timely admission decisions.
• Coordinate with the admissions and clinical teams to facilitate patient placement.
• Maintain accurate records of calls, referrals, follow-ups, and admission outcomes.
• Meet monthly admission and referral conversion targets.
• Provide excellent customer service and maintain a professional and compassionate approach.

• Excellent verbal communication and persuasive skills.
• Experience in healthcare marketing, sales, admissions, or patient relations preferred.
• Ability to handle outbound calls and follow up with prospective patients.
• Strong interpersonal and relationship-building skills.
• Ability to work in a fast-paced healthcare environment.
• Compassion, patience, and professionalism when communicating with patients and families.

• Number of outbound calls made.
• Number of qualified patient referrals.
• Number of successful facility placements.
• Admission conversion rate.
• Follow-up and referral response rates.