Field Service Representative

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Description:

Field Service Representative I, (Birmingham/Irondale, AL)3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.

Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role This position is directly responsible for serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment. The Field Service Representative will interface with 3M customers daily and is responsible for building, cultivating and maintaining superior customer relationships.

Further responsibilities include performing and assisting in maintaining inventory of products, parts, disposables, and supplies. Additional Field Service Representative responsibilities include the cleaning, processing and quality control of medical device equipment, general housekeeping of facility and loading and unloading of equipment in company vehicles.

As a Field Service Representative, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions

Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery

Tracking inventory control on assets, parts, disposables, and supplies. Locate missing and misplaced equipment as needed

Loading and unloading medical equipment from company vehicles.

Attending training and other scheduled business functions which will require commercial air travel

Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position

Your Skills and Expertise To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

High School Diploma/GED or higher

One (1) year customer facing experience in a private, public, government, or military environment.

Current, valid Driver’s License Additional qualifications that could help you succeed even further in this role include:

Do you possess an associate degree or higher?

Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties

Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA)

Work location:

Onsite, Birmingham/Irondale, ALTravel:
May include up to 10% domestic travel

Relocation:
Relocation is not authorized

Additional Requirements In this role, you may be required to enter healthcare or other third-party facilities. Those…