Remote CX Lead | AI-Driven Content & Taxonomy
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-11-05
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Science
AI Evaluation, Data Annotation/ AI Labeling, AI Business & Operations, Information & Knowledge Management
Harvey is seeking a CX Knowledge Specialist to own and evolve our knowledge base in a fully remote, full-time capacity. You will collaborate with Product, Engineering, AI Support, and GTM Enablement to ensure content remains accurate, retrievable, and scalable as the product updates weekly.
We value experience in knowledge management and content operations, plus hands-on use of Zendesk or Notion. You will leverage data from tickets and search logs to guide what to write next and help both human
We are currently recruiting a Remote CX Knowledge Lead | AI-Driven Content & Taxonomy for our team in United States.
The advertised compensation is 88..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote CX Knowledge Lead | AI-Driven Content & Taxonomy role in the description above.
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