Loss Prevention Manager

Loss Prevention Manager

Employment Type: Full Time
Supervisor: COO

The Loss Prevention Manager will be responsible for monitoring the execution of Loss Prevention policies and procedures that protect company assets and minimize the financial losses of the organization due to internal/external theft or procedural losses. The Loss Prevention Manager will develop and oversee company loss prevention operations incorporating loss prevention reporting, detection and predictive modeling, conducting investigations, coordination with other company departments, and education for home office, field, stores, and distribution center management.

This person will also administer the company’s inventory shrink reduction programs.

• Bachelor’s degree in Criminal Justice preferred.
• Minimum of 3 years experience in loss prevention management and/or law enforcement.
• License and/or Certificate:
  Wicklander-Zulawski and or Reid Interviewing/Interrogation Certified currently or within 1 year from hire date.
• Prerequisite:
  Advanced computer skills required/ability to use a variety of software programs is a plus.

• Ensures a safe and productive work environment for our associates and customers.
• Maintain sales, profits, controllable expenses, and shortages through company wide inventory and asset management. Perform or direct inventory investigations in response to controllable expenses, and shortages that are outside of the acceptable range.
• Establish high shrink vendors and locations and recommend and implement action plans
• Identify and promote procedural changes to reduce shrink and improve performance and accuracy.
• Ensure visiting vendors exit and enter the correct doors, sign in as required and follow company procedures
• Review return and exception reports on visits, reviewing as needed with the store manager and regional manager
• Monitor camera systems, maintain operational function and correct placement, recommend needed additions and replacements for budgeting
• Makes purchasing recommendations for location specific Loss Prevention enhancements
• Firearms and product handling and storage compliance and training
• Cash handling and office procedures
• Conducts new employee Loss Prevention training
• Will attend specialized training in Loss Prevention management at least semi- annually
• Acts as the company agent in all legal matters involving internal and external theft prosecutions.
• Coordinates all security needs for new store and promotional events that require such service.
• Monitor and review paperwork procedures and systems to prevent error related shortages.
• Develop and maintain partnership with federal, state or local law enforcement agencies or members of the loss prevention community.
• Mentor Brand customer Service as a method of preventing shoplifting.
• Perform other tasks as assigned by Supervisor.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient in Word, Excel, Outlook, PowerPoint, and knowledge of database software.
• Exhibit a high level of integrity and business ethics to handle sensitive and confidential information.
• Excellent written and verbal communication skills, with the ability to effectively and professionally express ideas or instructions to others at all levels of the organization.
• Strong organizational skills, with the ability to plan, prioritize, and manage a diversified workload with multiple priorities.
• Ability to work well under pressure and remain flexible in attending to priorities as they arise.
• Excellent analytical, problem-solving, and decision-making skills, with the ability to make realistic and rational decisions based on logical assumptions and relevant facts.
• Strong interpersonal skills, including enthusiasm, courtesy, empathy, flexibility, and patience.
• A positive attitude, good listening skills, and an outgoing personality.
• Experience in supervising, counseling, evaluating, training, and disciplining subordinates.
• Outstanding interpersonal, relationship-building, associate coaching, and development skills.

Frequent physical demands include sitting, standing, walking, dexterity, and light grasping. Occasional physical demands include lifting up to 25 lbs., bending, stooping, reaching, kneeling, squatting, climbing stairs, and firm grasping. The associate is required to accept incoming calls and must be able to hear and speak. Specific vision abilities required by this job include vision adequate for performing the responsibilities and functions of the job efficiently.

The associate must have the manual dexterity to operate and use a computer and other basic office equipment.

This position is performed inside a…