Loss Prevention Investigator

About TJX Companies

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact.

Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

The Loss Prevention Investigator initiates, conducts and resolves internal and/or external investigations using reports and information received. Provides direction and support to Loss Prevention staff by directing/participating in investigations, conducting surveillance and use of CCTV equipment. Brings investigation to conclusion by conducting fact finding analysis and interviews. Completes written reports. Validates that investigative resources and processes are being used effectively. Communicates investigation strategies to Supervisors and resolution of investigations to staff in districts, regions and zones as well as Human Resources.

• Oversees cases to final disposition via follow-through on prosecutions, restitution, etc.
• Partners with Federal, State and Local law enforcement.
• Supports company values through associate and community relations:
  Customer Service, Open Door, Diversity, Safety and Legal Relations.
• Assists with LP training and orientation programs.
• Provides development coaching to non-exempt Loss Prevention staff (i.e., Detectives, etc.).
• Supports shrink reduction programs by providing feedback to the District Manager, District Loss Prevention Manager and Store Management Team.
• Participates in special projects as assigned.

• Bachelor's Degree or equivalent job‑related experience.
• Understanding of Loss Prevention methods.
• Investigations/interviewing skills.
• Technical skills (e.g., covert camera installation skills).
• 1‑2 years Loss Prevention investigative experience preferred.

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long‑term disability; paid holidays/vacation, sick, bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time.

Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Applicants with arrest or conviction records will be considered for employment.

Address: 1600 Saratoga Ave. Suite 105, USA
Store 1537 San Jose, CA

This position has a starting salary range of $23.35 to $29.80 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Seniority Level: Entry level

Employment Type:

Full‑time
Job Function:
Management and Manufacturing
Industries:
Retail