Control Room Operative

About The Role

Job Title:

Control Room Operative

Location:

Raynesway, Derby
Company:
Balfour Beatty Group – Asset & Technology Solutions

Balfour Beatty is a leading international infrastructure and construction group. We finance, develop, build and maintain innovative and efficient projects that underpin daily life, support communities, and enable economic growth. Our unparalleled expertise and resources ensure that we deliver high‑quality projects safely, on time and within budget.

Now is a great time to join us. As a leading international construction group with a healthy pipeline of work, we’re growing our teams. Shape a career to be proud of as part of an award‑winning team.

Own your career, and you can build something to be proud of at Balfour Beatty. By joining our well‑established construction teams working on our significant future pipeline of projects, you will work with true experts who will share their knowledge and provide support, encouragement and invaluable feedback so you never stop learning.

Bring us your capability, and we’ll help you take it much, much further.

• Monitoring multiple CCTV screens and alarm systems in real time to spot any suspicious, unusual or potentially threatening activity across the site.
• Tracking movements of individuals or events across different camera views, quickly identifying possible security breaches or risks.
• Analyzing both live feeds and recorded footage to detect incidents, behavioural patterns or anomalies that could indicate a security concern.
• Responding promptly to any detected incidents by reporting them clearly and accurately to security teams, site managers, law enforcement or other relevant stakeholders.
• Creating detailed, accurate incident reports and maintaining comprehensive daily logs of observations, system checks and actions taken.
• Performing regular checks and basic maintenance on CCTV cameras, recording equipment and related systems—troubleshooting minor issues yourself and escalating more complex faults to technical support.
• Ensuring all footage is recorded, stored and handled in full compliance with data protection laws (including GDPR) and company policies to protect privacy and maintain legal standards.
• Collaborating closely with on‑site security personnel, law enforcement and other partners—providing real‑time intelligence, facilitating secure access to footage and supporting investigations when required.
• Supporting the wider team by helping to train new colleagues on system operations, security protocols and how to recognise suspicious behaviour.

We’re seeking a vigilant Control Room Operative to monitor surveillance systems and ensure safety and security.

• Valid SIA Front Line Licence for CCTV Operations (Public Space Surveillance).

• Proven experience in CCTV operation, surveillance monitoring or similar security role.
• Proficient in operating/troubleshooting CCTV equipment, surveillance software and alarm systems.
• Basic IT skills for incident reporting, data entry and footage management.

• Exceptional attention to detail and ability to detect suspicious behaviour.
• Calm under pressure with quick, logical decision‑making.
• Strong verbal and written communication, especially in high‑stress situations.
• Sustained focus and stamina for long shifts while seated.
• Good knowledge of privacy laws, GDPR and CCTV data protection protocols.

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata).
• Family‑friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partner’s leave.
• Pension, share incentive plan, volunteering leave, recognition schemes and much more.

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit  We are also a Disability Confident Employer and encourage applications from Armed Forces personnel, veterans and reservists.

For more info about our Disability Confident Employer status, visit: https://disabil

We welcome all applicants and are committed to fair and inclusive recruitment.