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Remote Fraud Protect Investigator: Safeguard Accounts

Remote / Online - Candidates ideally in
Chicago, Cook County, Illinois, 60601, USA
Listing for: Monzo
Full Time, Remote/Work from Home position Listed on 2026-11-08
Job specializations:
  • Security
Salary/Wage Range or Industry Benchmark: 37000 - 45000 USD Yearly USD 37000.00 45000.00 YEAR

Job Description & How to Apply Below

Monzo is hiring for a Fraud Investigator in the Fraud Protect team. You will secure accounts and support customers after fraud events, handling unauthorised and authorised fraud cases and taking remedial action.

You’ll gather evidence from customer claims via in-app chat and calls, probe for more details, and make decisions on cases up to £5,000 in value, escalating larger matters as needed. Remote UK role with 37.5 hours/week.

Join us at Monzo as our next Remote Fraud Protect Investigator:
Safeguard Accounts in United States.

We are looking to fill the Remote Fraud Protect Investigator:
Safeguard Accounts position at Monzo in United States.

The Remote Fraud Protect Investigator:
Safeguard Accounts role at Monzo is now open for applications in United States.

We are currently recruiting a Remote Fraud Protect Investigator:
Safeguard Accounts for our team in United States.

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