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Case Manager; Family Support Partner - CSF

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92189, USA
Listing for: SAY San Diego (Social Advocates for Youth)
Full Time, Remote/Work from Home position
Listed on 2025-10-31
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Community Worker, Community Health, Child Protection
Salary/Wage Range or Industry Benchmark: 23000 - 28003 USD Yearly USD 23000.00 28003.00 YEAR
Job Description & How to Apply Below
Case Manager (Family Support Partner) - CSF

Join to apply for the Case Manager (Family Support Partner) - CSF role at SAY San Diego (Social Advocates for Youth)

Case Manager (Family Support Partner) - CSF

Join to apply for the Case Manager (Family Support Partner) - CSF role at SAY San Diego (Social Advocates for Youth)

This position provides direct and indirect services to a caseload of culturally diverse individuals and/or families, including comprehensive assessment, information and referral, case planning, parenting education using evidence-based models, advocacy and other supportive services.

This position is eligible for hybrid work schedule. Work hours typically fall Monday-Friday with the need for early morning, evening and weekend appointments based on client schedule.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

  • Provide case management services to include interviewing, assessing, case planning, solution seeking, goal setting, referral, advocacy, and parenting education.
  • Manage caseload of 15-18+ cases with an average 13-18 visits per week to include intake, client needs assessment, goal setting, develop individual service plans, parenting education, advocacy for client development, and follow-up services.
  • Implement identified evidence-based parenting education models with fidelity (e.g. Safe Care and Systematic Training for Effective Parenting- STEP).
  • Maintain accurate client records, document case notes in timely manner, and complete funder reports as requested.
  • Schedule and conduct home or in-person visits with clients for intake and or client servicing appointments.
  • Coordinate and conduct group facilitation may include trauma informed services, parenting education using the Systematic Training for Effective Parenting (STEP) curriculum, socio-emotional curriculum, or other topics of interest.
  • Develop and maintain positive relationships with clients and other connected program partners.
  • Participate in ongoing individual and group supervision to strengthen professional skills.
  • Perform home-based visits as primary service location unless client needs/safety issues dictate otherwise.
  • Perform visits for client sessions with flexibility and attention to client’s schedule (including early morning, evenings and weekends as needed).
  • Perform outreach activities within the community as needed.
  • Remain culturally sensitive and respectful in all client, staff and community interactions.
  • Attend and participate in partner and funder-related meetings, trainings.

QUALIFICATIONS (Education, Experience and Certifications):

  • Bachelor’s Degree in Social Work, Child and Youth Development, Humans Services, or related field preferred
  • Experience in case management, group facilitation, direct client service, and delivering curriculum-based interventions with youth and families.
  • Demonstrated experience working with diverse populations and cultures and socio-economic families
  • Experience working with school systems is highly desirable.

KNOWLEDGE,

SKILLS AND ABILITIES

:

  • Ability to demonstrate knowledge of trauma-informed care and practices
  • Solid proficiency of Microsoft Office to include Word, Excel and Outlook
  • Accurate data entry of time sensitive information in fast paced environment
  • Strong communication skills - ability to document client services in clear and concise manner
  • Bilingual in English/Spanish or other common immigrant language is preferred.
  • Ability to effectively manage multiple demands and time-sensitive priorities.
  • Works well with a broad range of diverse, cultural and socio-economic populations and backgrounds.
  • Possess an awareness of multi-cultural critical issues and community conditions facing children, youth, and families throughout San Diego
  • Access to reliable transportation and willing to use it for work-related purposes.
Seniority level
  • Seniority level

    Entry level
Employment type
  • Employment type

    Full-time
Job function
  • Job function Other
  • Industries Non-profit Organizations

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