Bilingual Counsellor - Remote - Part-Time - Outside QC​/ONT

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This range is provided by Kids Help Phone. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

CA $31.36/yr - CA $31.36/yr

Job Title

Bilingual Counsellor - Part-Time - Outside QC/ONT

Shift

RND-0209-PTB
205

Location

Remote - Outside QC/ONT

Start Date

Shift Description

17.25 average weekly paid hours.

Shift Rotation

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Week 1

7:00am

to

1:00pm EST 7:00am

to

1:00pm EST

7:00am

to

1:00pm EST

Week 2

7:00am

to

1:00pm EST

7:00am

to

1:00pm EST

7:00am

to

1:00pm EST

Salary

$31,36/hour

Job Type

Part-Time Permanent

Job Posting Close Date

June 8 2025

Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people ’ s lives.

Unlock your potential. Carve out a career as unique as yourself. Grow with us.

Presentation of the organization

Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional crisis support, counselling and information services for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services. Young people reach out to Kids Help Phone ’ s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs.

Kids Help Phone ’ s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.

To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history:

The Feel Out Loud Campaign Cabinet – a group of extraordinary philanthropic and business leaders who are deeply committed to unlocking hope for all youth across Canada

What I Wouldn’t Do (North Star Calling) , a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.



Job Description And Responsibilities

As a KHP counsellor, you will provide single session solution focused support to young people viaanonymous phone and live chat. Sessions are offered on a first come first serve basis. You will be supporting young people with a variety of concerns such as: mental health anxiety, depression, family and relationships, school challenges and suicide. Support is provided through a person-centered approach and aligned with counselling best practices.



What You’ll Bring

• Ability to support youth via phone and live chat based counselling services, moving between modalities on every shift.
• Strong risk assessment and safety planning skills pertaining to youth risk and safety:
  Child Welfare, Suicide and Self-Injury, Substance Abuse, Threats against Others etc.
• Ability to work independently and have sound judgement on situations that require escalation to management.
• A strong work ethic, professionalism, and the ability to maintain boundaries, especially when addressing challenging calls that may involve individuals displaying strong emotions, including anger.
• Reflexive practice; empowering and strengths-based, client-centered approach; non-judgmental; strong, professional boundaries; recognition of and advocate for service users’ autonomy in their journey; commitment to diversity, inclusion, equity and accessibility; ability to adapt to changing client…