College Coach Concierge - Part Time, Remote

Bright Horizons College Coach is proud of the comprehensive suite of services we provide to families that cover all aspects of the college planning, finance, and application process. Our goal is to welcome as many families as possible to access the educational guidance we provide. Our College Coach Concierge team offers clients their first introduction to the scope of the College Coach employee benefit and help families maximize the use of College Coach services for their eligible dependent(s).

The College Coach Concierge is a Remote position available in the United States. It is a part-time
, year-round role.

• Conduct intake counseling sessions over the phone to welcome families and introduce them to the full scope of their comprehensive Bright Horizons College Coach benefit
• Draw on your high school counseling and college planning expertise to schedule appropriate follow-up appointments for families
• Build on your counseling experience to work with a diverse group of families at various socioeconomic levels
• Track all work in the online client registration system
• Part time, weekday hours (a minimum 15 hours per week with the option to flex up to 25 hours a week)
• Remote work

• 3 years high school counseling experience is required (1-2 years of related experience, such as undergraduate admissions counseling, may be considered to meet this requirement)
• Bachelor's Degree is required (3 years of additional experience would be considered in lieu of an applicable degree)
• Willingness to learn and promote our benefit
• The ability to communicate effectively and meet families where they are in the process
• High degree of integrity and teamwork, positive and flexible attitude, confident presence, and a professional manner
• Ability to work independently
• Access to reliable phone, personal computer, and internet service

The hourly rate for this position is between $24.30 - $29.00 per hour. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Life insurance
• Long-term and short-term disability insurance

Also, new employees in this role receive 1 hour of sick time per 30 hours worked if hired in Washington state, and sick leave as specified by local law if hired in other locations.

This posting is anticipated to remain open until 1/16/2026.

Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources:
Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at  or  Determinations on requests for reasonable accommodation will be made on a case-by-case basis.