Community Service Aide; Bilingual

Join to apply for the Community Service Aide (Bilingual) role at Every Mind.

Every Mind is not just a name; it’s a catalyst for change. We believe in the inherent value and potential of every individual, every mind. With a commitment to the building blocks of mental health, we have been strengthening communities and empowering individuals since 1957. Through our direct services, advocacy, and community partnerships, we foster an ecosystem of support that cultivates thriving communities.

Every Mind is hiring a Community Service Aide to join our Linkages to Learning team. This role serves as an administrative and programmatic assistant to the Community School Coordinator, Family Case Manager and Child and Family Therapist at Viers Mill Elementary School.

• A Recognized Top Workplace in Montgomery County (Bethesda Magazine)
• Over 65 Years of service as a leading mental health nonprofit
• 210+ Team Members across 27 locations
• Culture of Trust, Integrity, and Innovation

• Medical, Dental, and Vision Insurance Options
• Employer-Paid Life & Long-Term Disability Insurance
• 401(k) Matching Program
• 47+ Days of Leave (Vacation, Sick, Wellness, Holidays, Birthday & More!)
• Flexible Schedules & Remote Work Options
• Employee Assistance Program
• Referral Bonus Program
• Employee Discount Program
• Professional Development & Growth Opportunities

• Serves as initial point of access for families inquiring about LTL programs and services.
• Assists in cultivating and obtaining necessary resources to help meet families’ food, clothing, housing or other needs.
• Assists with after school, evening and summer programs, workshops, groups, holiday gift giving program and other special projects (i.e., school supply drives).
• Provides childcare while parents meet individually with staff and coordinates child care for specific events such as groups, workshops or activities.
• Manages waitlists for Family Case Manager and Child and Family Therapist services.
• Provides translation and interpretation support to LTL staff who are not bilingual.
• Manages funds in assigned budget categories.
• Tracks, monitors and provides bus tokens, cab vouchers and emergency food delivery for LTL families.
• May assist the CFT and FCM in mental wellness support and care management work.
• Contacts clients to remind them of appointments with staff, as well as changes or cancellations.
• Maintains confidentiality of clients according to Every Mind Confidentiality Policy.
• Adheres to Every Mind and Youth and Family Services Division (YFS) policies established by Every Mind Board of Directors, Chief Executive Officer and Chief Program Officer, and Division Director.
• Consistently represents Every Mind and the Linkages to Learning program in a professional manner. Treats all students, families, community members, school personnel, partners, donors, teammates and others with respect.
• Other duties as assigned.

We are seeking one individual to fill this role, and the ideal person could be part-time or full-time.

• Part‑Time: 20 hours per week; M–F; a few days per month where attendance is required, but otherwise flexible schedule.
• Full‑Time: 40 hours per week; M–F during core business hours; some flexibility required.

Employees will work mostly on‑site but may work some hours remotely with the approval of the supervisor.

None.

Reports to the Linkages to Learning Manager and receives onsite task assignment from Community School Coordinator, Family Case Manager and Child and Family Therapist.

If you're excited to contribute to life‑changing work, apply today and become part of a team that's transforming lives through compassion, expertise, and community connection.

Minimum Qualifications

• High school diploma or equivalent.
• 1 year of experience working in a community setting.
• Strong organizational and listening skills. Bilingual Spanish required.

Strong Personal Resilience and Mental Health: given the high‑stress nature of the role, it is essential that candidates possess a high level of personal resilience and maintain stable mental health. This ensures that they are…