Intensive Care Coordinator | Bilingual English to Spanish or Portuguese | Worcester

Job Title

Care Coordinator

Worcester, MA

The Care Coordinator facilitates care planning and coordination of services for youth with serious emotional disturbance (SED), under the age of 21. Care Coordinators ensure that necessary services are accessed, coordinated, and delivered in a strength-based, individualized, family/youth-driven, and ethnically, culturally, and linguistically relevant manner. Services and supports, guided by the needs of the youth, are developed through a Wraparound planning process that results in an individualized and flexible plan of care for the youth and family.

When providing care coordination, the Care Coordinator and a Family Partner work together with youth and their family while maintaining their distinct functions.

• Submit detailed progress notes that follow federal, state, and agency requirements.
• Conduct comprehensive home-based assessments and behavioral health assessments inclusive of the age-appropriate version of the Massachusetts Child and Adolescent Needs and Strengths (CANS) that occurs in the youth’s home or another location of the family’s choice.
• Maintain a caseload of 11-14 families.
• Oversees the assembly of the Care Planning Team, and guides the development of an Individual Care Plan and a risk management/safety plan.
• Monitors the provision and quality of services provided to the family and is the liaison when new services/resources are needed to be sought or developed.
• Provides or arranges for transportation for clients to appointments, crisis/respite services, etc. if needed.
• Provides or secures support and crisis/emergency services for the youth/family.
• Collaborates with other necessary individuals the youth and family may have contact with, in order to properly coordinate care.
• Identifies community resources and develops natural supports for youth and parent/caregiver(s) to support and sustain achievement of the youth’s individual care plan, goals and objectives.

• Minimum Experience
  
  Required:
  
  1 year.
• Bi-lingual and bicultural encouraged to apply – Portuguese & English or Spanish & English.
• Degree
  
  Required:
  
  Must possess an MCE approved Master’s or Bachelor’s Degree in one of the following:
  Family Therapy, Counseling and Psychological Services, Human Services, Community Psychology, etc.
• Driver’s License and proper auto insurance required.
• Aware of and sensitive to contextual variables such as race, culture, gender, sexuality, disability, economics and lived experience.
• Bi-lingual Spanish/English

Equal Employment Opportunity notice:
Gandara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement
• Salary Range:
  Masters Level | $67,000 - $70,000;
  Bachelor Level | $63,000 - $66,000

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

• Bilingual Candidates Encouraged to Apply
• EOE M/F/D/V
• Union/Non-Union

Note:

This description reflects the responsibilities and qualifications for the Care Coordinator role and is not an exhaustive list of duties. Other duties may be assigned as needed to support the organization’s mission.