Wraparound Care Coordinator

Position Summary

The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care, receiving services through the Erie County Department of Social Services. Care coordination is strength-based, individualized, focused on linkages, coordination, and monitoring of services to improve and promote family stability.

• Provides home-based services using the Mii Wrap Care Coordination model
• Utilizes a strengths-based, family-driven approach
• Partners with children, parents, guardians, the Erie County Department of Social Services, and service providers to create a comprehensive Plan of Care
• Conducts assessments throughout the case duration
• Provides education, care coordination, and community linkages as appropriate
• Conducts face-to-face contacts with families
• Conducts Child and Family Team meetings each month
• Participates in required trainings
• Maintains timely and accurate documentation in two systems
• Other duties as deemed appropriate

• Solid writing and verbal communication
• Strong engagement skills with diverse populations
• Flexibility related to scheduling
• Familiarity with computer applications (Word, Excel, Outlook)
• Familiarity with Fidelity EHR and Connections is a plus
• Bi-lingual ability is a plus
• Motivational Interviewing skills are a plus

• Bachelor’s or Master’s Degree in a human services or related field plus 1 year of professional or internship experience in a human services setting; experience must involve direct care or linkage services to at-risk youth/children and families.
• Valid NYS Driver’s License and adequate auto insurance
• Ability to work effectively with clients, families, staff, and community contacts from a variety of cultural and ethnic backgrounds.

Flexible schedule based on clients' needs.

Competitive pay rate of $21.512 per hour based on a 37.5 hour work week.

• Paid Time Off – 20 PTO Days (25 Days After Five Years of Employment), 14 Paid Holidays (includes 2 flex holidays)
• Bereavement:
  Four Paid Days
• Paid Jury Duty
• Employer Paid Life Insurance
• Medical – Two Plan Options
• Dental – Two Plan Options
• Vision Insurance
• Wellness Program and Incentives
• Health Savings Account (HSA) and Quarterly Employer-Contributions
• Healthcare Flexible Spending Account (FSA)
• Dependent Care FSA
• Retirement – 403(b) Right Away and Employer-Contributions After Two Years
• Employee Referral Bonus
• Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)

Child & Family Services is an Equal Opportunity Employer. Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.