Employment Specialist

Overview

The International Rescue Committee (IRC) is seeking an Employment Specialist to help newly arrived refugee clients achieve self-sufficiency through employment. This role delivers job readiness services, career coaching, and employer connections while supporting clients through the application and placement process. The Specialist maintains relationships with local employers, coordinates with IRC staff, and ensures compliance with donor and program requirements.

• Conduct intake and assessment for employment-eligible clients and develop individualized employment plans.
• Deliver job readiness orientations in group and one-on-one settings, focusing on essential employability skills.
• Cultivate and maintain relationships with area employers to identify opportunities for clients.
• Match clients to employment opportunities and guide them through applications, interviews, and hiring processes.
• Monitor job placements, wages, and satisfaction of clients and employers; provide post-placement support.
• Assist clients with Unemployment Insurance applications and weekly claims where applicable.
• Maintain accurate case notes and data in required systems; prepare employment vouchers and related documentation.
• Participate in program meetings, trainings, and professional development; follow IRC policies including safeguarding and confidentiality.
• Perform other related duties as assigned.

• Bachelor’s degree in Social Work, workforce development, or related field strongly preferred; equivalent work experience may be considered.

• At least 2 years of case management, employment, job placement, or business experience in a social services setting.
• Experience working with vulnerable or underserved populations strongly preferred.

• Knowledge of the U.S. job search process and ability to coach clients through securing employment.
• Strong organizational and time-management skills; detail-oriented.
• Computer proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Excellent verbal and written communication skills; public speaking/presentation skills preferred.
• Proven ability to problem-solve, prioritize tasks, and meet goals independently or as part of a team.

• Proficiency in English required; bilingual ability in Spanish, Dari, Swahili, Kinyarwanda, Arabic, French, or other refugee/immigrant language preferred.

• Valid driver’s license, active insurance policy, and access to reliable transportation.
• Must possess or be eligible for a fingerprint clearance card per Arizona state law.

• Combination of standard office environment, remote work, and field time within the service delivery area.
• May require occasional weekend and/or evening work.
• Must be able to lift 35 to 50 pounds (furniture, household supplies, and food boxes).

Pay Range: $19.00 - $20.16. Posted pay ranges apply to US-based candidates and are based on factors including labor market, job type, internal equity, and budget. Offers are calibrated by work location, candidate experience, and skills relative to the defined job requirements.

IRC is an Equal Opportunity Employer. All applicants are considered on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

We offer a comprehensive benefits package including: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance from $143/month, dental from $6.50/month, vision from $5/month, FSA for healthcare and commuter costs, a 403(b) retirement plan with matching, disability & life insurance, and an Employee Assistance Program for staff and families.

Standard of Professional Conduct: IRC workers adhere to the IRC Way — Integrity, Service, Accountability, and Equality.