Case Manager QIDP

Join to apply for the Case Manager QIDP role at Association for Individual Development
.

• Responsible for the clinical case management of an assigned caseload of up to 20 clients within the I/DD Service Programs. The essential job responsibilities include developing and implementing individualized strategies that coordinate internal and external services to mitigate identified risks and maximize the client’s progress toward selected outcomes and community inclusion.
• Responsible to complete and maintain documentation of services as well as monitor direct services provided to assigned caseload in accordance with DHS, HCBS, and CARF requirements.
• Participates in ongoing quality assurance measures which include but are not limited to: monthly accountability reporting, reporting observations of programs and services implementation, and client case record reviews.
• Serves as an advocate for and works to maintain rights and privacy of clients that are served. This position is expected to participate in direct service as needed.
• Serves as a role model; demonstrating the organization’s core competencies while carrying out essential job responsibilities.
• Responsible for creating and maintaining a positive, professional, and safe environment for clients and staff to live, learn, and work.
• This position may have some work components that can be performed remotely. This position may work remotely as outlined in the Remote Work Acknowledgement for up to 20% of the work week with approval from the immediate supervisor.
• Maintain client case record in electronic record system (Cx360) per program procedures; reviews and updates annually or as needed to ensure accuracy of information.
• Schedule and lead service planning meetings annually and as needed per timelines established by licensure requirements.
• Develop and implement individualized strategies that coordinate internal and external services to mitigate identified risks and maximize the client’s progress toward selected outcomes and community inclusion (Implementation Strategy) according to timelines established by licensure requirements; completes timely revisions and/or updates to the Strategy as needed.
• Coordinate Health Services based on individual client needs and licensure requirements. Schedules and attends client medical appointments, ensures appointments are kept when delegated, and ensures that appropriate documentation is complete and forwarded to the appropriate team members; maintains documentation of services provided in client case record.
• Coordinate Behavioral Intervention Services based on individual client needs and licensure requirements; obtains documentation of client and/or guardian consent to implement services. Monitor service delivery and client satisfaction with services; maintains documentation of services provided in client case record.
• Coordinate Community Day Services based on individual client needs and preferences. Monitor service delivery and client satisfaction with programming and offerings.
• Coordinate Behavioral Health Services based on individual client needs and licensure requirements. Schedules and attends Psychiatry appointments; ensures that appropriate documentation is complete and forwarded to appropriate team members. Maintains documentation of services provided in client case record.
• Coordinate Employment Services based on individual client needs and preferences. Monitor service delivery and client satisfaction with services.
• Complete and submit referrals for desired intra-agency services; serves as the point-of-contact to initiate new services and coordinates ongoing service delivery. Monitor service delivery, client satisfaction, and maintain applicable documentation of services provided in client case record.
• Consult with supervisor, department staff, stakeholders, and/or other providers to secure and coordinate any external services and programs provided to clients. Monitor service delivery, client satisfaction, and maintain contracts and documentation of services provided (as applicable) in client case record.
• Participate in the coordination of leisure and recreation activities for clients; ensures all…