Dhs Child Care Specialist
Remote / Online - Candidates ideally in
Dayton, Rhea County, Tennessee, 37321, USA
Listing for:
State of Tennessee
Full Time, Remote/Work from Home
position
Listed on 2026-01-02
Job specializations:
-
Social Work
Child Development/Support, Public Health
Salary/Wage Range or Industry Benchmark: 34752 - 51972 USD Yearly
USD
34752.00
51972.00
YEAR
Job Description & How to Apply Below
Position: DHS CHILD CARE SPECIALIST 2* - 12232025-73766
Job Information
- Opening Date/Time: 12/23/2025 12:00 AM Central Time
- Closing Date/Time: 01/05/2026 11:59 PM Central Time
- Salary (Monthly): $2,896.00 - $4,331.00
- Salary (Annually): $34,752.00 - $51,972.00
- Job Type: Full-Time
- City, State
Location:
Dayton, TN - Department:
Human Services
Location of Position(s) to be Filled
Department of Human Services, Comm & Social Services-APS/Child Care/Summer Food Program, Division, Rhea County.
For more information, visit the link below: https://(Use the "Apply for this Job" box below)._Ch
This is a remote position.
This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Qualifications
Education and Experience: Bachelor's degree and one year of full-time professional experience working in professional case management involving children, adults, and/or families or determining eligibility for State or Federal benefit programs.
Substitution of Experience for
Education:
Qualifying full-time professional case management or eligibility determination experience as described above may be substituted for the required education on a year-for-year basis.
Substitution of Education for
Experience:
One year of additional graduate coursework in social services, human services, early childhood education, or psychology may be substituted for the required experience.
Necessary Special
Qualifications:
None.
Overview
This classification performs professional Child Care payment assistance eligibility determination work of routine difficulty. An employee in this class is responsible for interviewing Child Care applicants, obtaining verifications necessary to determine eligibility, and providing support to Child Care providers. This classification performs responsibilities at the working level under general supervision. This class differs from a Field Supervisor in that the incumbent of the latter supervises employees in this class.
Responsibilities
Reviews applications and verification documents obtained and determines accurate and timely eligibility for Child Care payment assistance. Uses relevant information and policy applications to ensure compliance with State and Federal guidelines and meet quality and timeliness standards.Reviews provided documents and information from various databases to accurately enter data into eligibility determination systems. Documents all relevant records and actions related to services provided into eligibility determination and electronic file retention systems as an official record for the department.Interviews applicants to validate data and gather additional information regarding applicant's circumstances to protect data integrity, determine eligibility, and provide consumer education. Identifies applicant barriers and needs and connects applicants to other resources.Provides ongoing case management by completing redeterminations, processing applicant changes, and identifying and correcting case errors to ensure compliance with policies and procedures, identify fraudulent information/activities, and prevent misappropriation of funds.Researches, responds, and attempts to resolve complaints and other disputes for customers or child care providers through mediation, discussions, or other problem-solving techniques deemed appropriate to promote positive outcomes. Reviews and responds to general and case specific inquiries from the public, applicants, and child care providers.Engages in community outreach and education efforts to increase program awareness and participation among eligible families and child care providers. Provides consistent information on departmental policies, procedures, rules, and regulations to applicants, child care providers, and internal and external partners and addresses general concerns.Promotes a cohesive team and work environment by sharing vital case and program information. Participates in brainstorming sessions with supervisors and co-workers to formulate and share innovative ideas to solve problems and improve service delivery.Provides support and education to providers regarding the payment process. Supports the fiscal process by resolving provider payment discrepancies.Competencies (KSA's)
Competencies
- Customer Focus
- Resourcefulness
- Communicates Effectively
- Instills Trust
- Situational Adaptability
Knowledges
- Customer and Personal Service
Skills
- Active Learning and Listening
- Complex Problem Solving
- Critical Thinking
- Judgment and Decision Making
- Mathematics
Abilities
- Deductive Reasoning
- Inductive Reasoning
- Problem Sensitivity
- Written Comprehension
Tools & Equipment
- General Office Equipment
- Computer/Laptop/Tablet
- Cell Phone
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
