Care Coordinator - Children's Long-term Waiver Program - Outagamie

Lutheran Social Services (LSS) is a private, non‑profit, human service agency that serves clients throughout Wisconsin and Upper Michigan. Over the years, LSS has grown to become one of the largest human service agencies in the two‑state area, serving more than 125,000 clients annually. We provide outpatient behavioral health management, international, domestic and special‑needs adoptions, older adult services, support services for children, youth and families, community corrections programs, and services for adults with disabilities and/or mental health concerns.

Organization: Lutheran Social Services of WI and Upper MI
Location: Outagamie County, WI
Schedule: Full‑time, Monday‑Friday, first shift (8 am‑4 pm or 9 am‑5 pm)
Flexibility: Required to meet family needs
Benefits: Full‑time benefit eligible!
Remote Work: 2 days/week from home

Are you passionate about making a difference in the lives of children and families? Lutheran Social Services is seeking a Care Coordinator to support families through the Children’s Long‑Term Support (CLTS) Waiver Program
—a federally funded Medicaid program serving children with developmental, physical, or severe emotional disabilities.

As a CLTS Care Coordinator
, you will be the main point of contact for families, helping them access services that keep children safe and thriving in their homes and communities.

• Assess functional abilities and needs using required tools
• Develop and implement individualized service plans with families and providers
• Coordinate and authorize services per plan
• Facilitate family‑centered team meetings
• Maintain accurate documentation and client records
• Apply trauma‑informed, evidence‑based practices
• Participate in staff development and clinical supervision

• Public Service Loan Forgiveness (PSLF) eligibility
• Medical/Dental/Vision Insurance
• Flexible Spending Accounts
• Mileage reimbursement
• Paid Time Off + 10 Paid Holidays
• 403B Retirement Plan
• Annual raises prioritized
• Calm Wellness App – Premium Access
• Early Earned Wage Access
• Employee Assistance Program
• Service Awards & Recognition

• Education: Bachelor’s degree in Social Work or a related human services field
• Experience: Minimum 1 year working with children/youth with disabilities
• Requirements:
  • Valid driver's license and reliable transportation
  • Ability to pass background and caregiver checks
  • Strong documentation and communication skills
  • Computer proficiency, including electronic health records

• Daily travel within the community may be required.

Ready to make an impact? Apply today and help us create brighter futures for children and families!

LSS is an Equal Opportunity Employer (EOE).

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.