Community Support Staff - Services

Company Description

Hennepin County, MN | Hybrid Role | $19.50/hour

At Dungarvin, we are more than a national provider of support services—we are a mission‑driven organization rooted in respect, inclusion, and person‑centered care. Since 1976, we have been committed to enhancing the quality of life for individuals with intellectual and developmental disabilities, including those with mental health, behavioral, and complex medical needs.

Dungarvin’s mission is simple yet powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do—from the way we build individualized service plans to how we engage with families, teams, and communities. We believe each person deserves to direct their own life, and we work to ensure their voices are heard and honored.

Operating across fifteen states, our team members—from direct support professionals to administrative staff—share a common purpose: to empower people with disabilities to live meaningful lives, on their own terms. Through Medicaid and Community Support Waivers, we deliver flexible, high‑quality services tailored to each individual’s goals, values, and aspirations.

Join our Dungarvin family and help us make a lasting impact—one person, one voice, one choice at a time.

• Meeting clients in their homes and community to build trust and connection
• Conducting career assessments that focus on individual strengths, skills, and interests
• Helping develop or revise resumes, practice interviews, and identify job leads
• Supporting onboarding and training with new employers
• Providing ongoing coaching to promote job retention and personal growth
• Attending team meetings, writing progress reports, and maintaining clear communication
• Creating positive, lasting impact—one job, one goal, one success at a time

This hybrid role includes in‑person and remote work, with up to two days per week working from home based on service needs. Mileage for work‑related travel is reimbursed.

• Medical, Dental, Vision Insurance (for FT employees)
• Life & Supplemental Insurance
• Pet Insurance
• FSA & HSA Options
• PTO + PTO Donation Bank
• 401(k) + Scheduled Pay Increases
• Employee Assistance Program
• Mileage Reimbursement
• Growth & Mobility Opportunities in 15 states
• Paid Training & Dedicated Support

• 2‑year degree or equivalent experience in human services, mental health, or disability support
• Experience in teaching, coaching, or mentoring roles
• Knowledge of job markets and the hiring process
• 18 years or older and a high school diploma or GED
• Strong comfort with technology
• Must have a valid driver's license with an acceptable driving record as determined by Dungarvin policy. Proof of valid DL is required.
• Current auto liability insurance
• Computer skills for documentation
• Good communication; rely on reading, writing, and communication skills to document care, follow support plans, and collaborate with both internal and external team members.

• Fluency in ASL, Spanish, Hmong, Somali, or Oromo

Dungarvin is proud to be an affirmative action and equal opportunity employer. We are committed to fostering an environment where diversity, equity, and inclusion are not only valued but celebrated.

➡️ Curious what it’s like to be a Job Coach? Read a Week in the Life of a Job Coach - Dungarvin and get inspired!