Social Services Program Analyst

Open Until Filled General Description

The Wyoming Department of Family Services (DFS) Clinical Services Unit is seeking a Program Analyst to provide technical assistance and engage in multisystem collaboration to enhance case planning activities to improve outcomes for youth involved with the agency.

• Competitive Compensation
• Health, Dental, and Vision Insurance
• State Retirement plan
• Paid vacation, sick leave, and holidays
• A potential hybrid remote work arrangement is available

Human Resource Contact:
Judie Petersen / judie.petersen3

• Provide individualized, intensive technical assistance and collaborative support focused on systems navigation for youth with complex needs while upholding expectations of best practice for behavioral health and child welfare.
• Assist with the identification of and access to behavioral health services at the most effective and appropriate level of care in the least restrictive environment.
• Analyzes complex case factors using critical thinking and extensive research efforts to determine effective, evidence-based solutions.
• Collaborate with agency and interagency staff, providers, and stakeholders as appropriate to improve outcomes for youth with complex needs at both the individual and case and systems levels.
• Participate and engage with the Interagency Children’s Collaborative (ICC).
• Participate in the development, implementation, and monitoring of processes intended to improve availability, timely access, and quality of services for high-needs youth.
• Assist in the development and facilitation of internal and interagency education and training focused on systems navigation-related topics.
• Participate in case and system analysis and reviews to inform system improvement.
• Engage in record keeping and systematic data collection.
• Supporting other administrative functions and contracts, including but not limited to Qualified Individual Assessments (QIAs) and Continued Stay Reviews (CSRs).
• Facilitate high-stakes meetings intended to support permanency goals, crisis management, and advocacy for quality treatment and support.
• Support the Department’s strategic goals and initiatives.
• Work collaboratively with local case workers, stakeholders, caregivers, and individual team members to support the best interests of the clients and their families.
• Monitors and evaluates operations, programs, processes, policies, and/or practices for quality and effectiveness; makes recommendations for improvements.
• Develops and coordinates plans and policies, resources, and mission as well as goals, vision, and expectations of the agency or program.

Bachelor’s degree in social work or related field and 2-3 years of progressive work experience in Child Welfare.

Ability to work a flexible schedule, which may include evenings, nights, holidays, weekends, and on-call hours.

• Knowledge of behavioral health services and systems encountered by the public sector child welfare population.
• Knowledge of human and child development, family systems concepts, developmental and emotional well-being concepts, behavioral health best practices, and trauma-informed care.
• Skill in interpersonal communication and development of professional relationships.
• Knowledge of federal and state laws, statutes, and policy regarding behavioral health care, child protection, adult protection, and juvenile justice issues.
• Ability to create and implement new concepts and ideas, and engage others in innovative solutions.
• Ability to read, interpret, and analyze information from various sources such as court documentation, psychiatric/psychological evaluations, and clinical and educational documentation.
• Strong understanding of relevant policies and procedures with the ability to answer questions and direct workers to appropriate resources.
• Ability to exercise appropriate judgment and professional ethics at all times.
• Culturally Safe Practice:
  Capacity to effectively engage and work with diverse populations, demonstrating cultural sensitivity and responsiveness.

Bachelor's Degree (typically in Health and Human Services-related areas such as social work, psychology, sociology,…